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Virginia Tire & Auto

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6626 Backlick Rd
Springfield, VA 22150

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(703) 569-6041
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Automotive

Reviews
( 178 )
( 26 )
( 0 )
( 7 )
( 1 )

Best

Bill was awesome, made the short wait OK! Keep up the great service we will be back.

Worst

Trusted service 10/7/2013

Great job, Jerry and gang gets the job done quickly and efficiently. more
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second time's a charm 10/6/2013

The service was better second time around after I complained to ur headquarters. Overall the sales guys were very polite. more
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Staff is friendly and courteous. 10/5/2013

I had a good experience . more
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it is close to home 10/5/2013

always get good service at your place more
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Great service and nice people. 10/4/2013

These folks remember the customer in customer service. They were willing to work with my time requirements. I will use them again. more
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Courteous and professional service 10/4/2013

I went in for a simple tire change and I was treated with courtesy and promptness. Had an 7:00 AM appointment and was out by 7:20 AM. I was also not bombarded with a list of other service needs as I am routinely at the dealership. more
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Quality service completed promptly 10/3/2013

Service was willing to check my vehicle for possible trouble following a poor driving experience. They were carefully checking and found some matters ok but also did find a problem. They were able to fix it during the same day. more
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Always quick and courteous! 10/3/2013

Bill makes car maintenance enjoyable. more
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Staff never calls. 10/3/2013

Dropped truck off for oil, inspection, rotation. Asked them to check the brakes. No call all day. Picked up after work, and they asked me to sign a receipt that said "Declined Services - Brake Pads and Rotors". I pointed out that when I dropped it off I asked them to check and replace if necessary. They should have called to ask if they saw problems. They should have called for pickup! they don't know how to use a phone apparently. Well I can't afford to be without my truck for another full day this month. Hope the breaks last... BTW, same kind of problems when I had new tires put on our car last week. Guess I am a slow learner. more
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Prompt Service 10/3/2013

Good quick service with an emissions check. Courteous service and counter folks. more
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Service has been better 9/30/2013

Had 6:30 appt for oil chg & tire rotation...didn't get out until well after 8 without an explanation for the delay until I asked at checkout whether walk in business was the reason. I would hope repeat customers with apps would have some priority. Another reason for the delay was the tire rotation was never put on the work order. Had I not been watching the service work I would not have had the tires rotated. Fortunately the other guy behind the counter had checked on the status & caught the error in time to get the tires done even tho it was closing time. Hoping for better but have been disappointed with shop lately. more
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Superb service and Stan's by their work 9/30/2013

Everything about the shop is excellent more
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Additional information
  • Hours: M-F 7:00am - 8:00pm, Sa 7:00am - 6:00pm, Su 9:00am - 5:00pm
  • Neighborhoods: Springfield
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