Ok, sometimes even a minor accident can be pretty tramatic, esp. if its the first time. I've been insured with Virginia for the past 5-6 years. I recently had my first auto accident due to the blizzard of 2011. I was surprised at how attentive her & her staff were in handling my claim They showed a lot of empathy and a follow up phone call was a nice touch. I just wish other driver's in Chicago were as considerate.
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