My first visit to Village Vet was quite pleasant. However, after that I thought I was in a nightmare. I took my puppy to get shots, a stool analysis and because she had a cough. I never saw the vet, only the technician, my puppy was taken to the back without me. That same night, she started throwing up. She could not even hold water down. I immediately called and wanted to make an appointment. The technician said I don't need to come in, it will all run its course and not to worry. I begged to make an appointment but they flat out refused. After she would not stop throwing up and seemed sad and sick, I took her to another vet. He then diagnosed my dog with coccilosis and kennel cough, both very serious conditions that can be fatal in young small puppies if untreated. Also, she had worms. I then called Village Vet to get my money for the stool analysis back since they obviously did not perform this service. They stated they did the test and I can have store credit. I do not feel comfortable bringing my dog back to this place so I don't want to have credit, but my money back. For all the other services, I do not mind paying, only the one they obviously did not do.
Also, they gave me a heart worm pill that was 4 years expired and when I told them they laughed about it saying "good thing you didn't use it". They could not find a worm pill in the whole place that was not expired. I am so mad and disappointed and can only suggest noone take their pets to this vet.
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