Vic Jenkins Automotive

2.0
4 reviews
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id: 30324574
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400 E Broadway
Gallatin, TN 37066

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(615) 442-5205
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Best

We recently started having our customers fill out surveys about their experiences with us...here is what they had to say. "Travis and everyone there always do an excellent job wh...

Worst

We took our car to vic jenkins after my mother hit a deer. it is a 03 buick century. We finally got the car back and it was a mess. The new hood was put on croocked, mass air flow...

CUSTOMER REVIEWS PER OUR SURVEYS 12/5/2011

We recently started having our customers fill out surveys about their experiences with us...here is what they had to say. "Travis and everyone there always do an excellent job when we bring our car in. Runs great, no worries." "Thank you for great service at a reasonable price. Vic Jenkins Automotive is the most trustworthy and reliable auto service company that I have ever encountered." "They have always delivered on time and at the price quoted." ..... Our customers have given us permission to share their comments as well as their names if needed. For this information you may call Beth at 615-452-3037. Customer satisfaction has been our main goal for over 55 years. Pros: null Cons: null more
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Never take your to them 11/28/2011

We took our car to vic jenkins after my mother hit a deer. it is a 03 buick century. We finally got the car back and it was a mess. The new hood was put on croocked, mass air flow sensor put on backwards etc.. The car now shakes when you turn on the heat and the car will climb to 40 mph without even touching the gas. Its worse off now then it was right after the deer. They are saying we are liers about the problems the car has now and argue that it aint their fault and everything that is wrog is mechanical. Most parts were new before the deer hit it. They are rude and do not make good repairs. Pros: null Cons: null more
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DO NOT TAKE YOUR CAR THERE! 6/28/2011

I had taken my 2007 Nissan in 3 times to get the front axel repaired. The first time I got it back the steering wheel was side ways when you was going straight and vibrations has persisted as if the wheel was going to come off. The second time the service manager wanted to argue with me and say he drove the car and it did well. After 3 visits, Vick Jenkins still did not get it right. All they did is put the back tires on the front. They refused to investigate and make the necessary repairs.... DO NOT TAKE YOUR CAR THERE! more
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Horrible service 6/11/2011

I had taken my 2007 Nissan in 3 times to get the front axel repaired. The first time I got it back the steering wheel was side ways when you was going straight and vibrations has persisted as if the wheel was going to come off. The second time the service manager wanted to argue with me and say he drove the car and it did well. After 3 visits, Vick Jenkins still did not get it right. All they did is put the back tires on the front. They refused to investigate and make the necessary repairs.... DO NOT TAKE YOUR CAR THERE! more
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Owner Message

  • Serving the Community since 1955. Rental Cars Avialable on Site.

Additional information
  • Hours: monday: 08:00-18:00, tuesday: 08:00-18:00, wednesday: 08:00-18:00, thursday: 08:00-18:00, friday: 08:00-18:00, saturday: 08:00-15:00
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