Worst garage experience of my 50+ years. Needed simple additive; was separated from my car, and the ""issue"" changed 3 times without mechanic ever looking at the car again. Price was $150 more than quoted - at final without any input. Totally disregarded everything I said and just steamrolled through me. Did things to car without my permission and then tried to tell me I asked them to ""check it out"" - which is absolutely a lie. Took steps to keep my car there - even though I had told them I wouldn't leave it - even questioned ""where do you have to go?"" when I demanded to have my car back. Was trapped there for more than 1 1/2 hours all the while complaining that I wanted to go. Bear in mind, there was nothing dangerous or even relevant to car performance - just the air conditioner. Then suddenly, when a male friend saw me and pulled up to check on me - miraculously it was ""finished"". Concescending and dishonest with female customers. Watch out in this place - I wouldn't trust the mechanic as far as I could throw him. Also, numerous customers were told that they couldn't use their BP cards there - after the purchases were made. Something really fishy going on in this place.
Cons: Horrible service; felt hustled and conned
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