I waited for 45 minutes to get a phone that had a broken mic - they didn't even check the phone. Then I came back the next day to get a new one, waited for another 45 minutes for them to tell me that they were out of my phone and send me to another location a couple of miles away. I again waited for about 30 minutes for a 1 minute phone change.
Pros: Nice employees
Cons: Unprofessional and very long wait time
more