Vca Animal Hospital

i havbe a dog right now that is wait for med for an ear in fection i call back the vet and they want to charge me 3 x the price but didn't inform me about they will not verify there meds over the phone for order . a little extortion the only vet i know that took my dog out of the room to check his ears i should of told them no seemed kind of strange they have a free visit watch out they will try to gough you . well i have to take my animal to another vet to get his meds DO NOT TAKE YOUR ANIMALS HERE IF YOU DO BELIEVE ME LOOK AT THERE RATINGS AND THEY WERE PRETTY SLOW WHEN I WENT THERE I READ THE ONE BELOW ME AND IT LOKS LIKE THEY HAD SOMEONE WRITE THAT more

I took my dog here on a budget and the vet took quite a long time with my dog to evaluate her diagnosis even though they were extremely busy. He was very VERY helpful and catered to my short budget! I will DEFINATELY be going back and recommend this place to anyone who needs excellent care on a budget! Plus your first exam is FREE! I cannot express how happy I am about this place!! more

First of all a mistake was made by the receptionist staff upon charging an ER visit when it was actually an appointment visit charge.I kindly let her know there was an emergency charge posted on the invoice instead of an appointment charge even though she responded she will take care of the correction, I felt an underline disgruntle demeanor from her. Well then the cat was being seen for an Bladder Infection and UTI and a basic physical. After the visit was completed the original quote doubled in cost for the procedure that was done. Tests were done without disclosing the cost for them over the phone or with the visit with the Vet doctor at the time of discussing procedure with owner of the cat.At the time of finalizing the vet visit it was at the time for paying the bill the undisclosed amount appeared. The owner of clinic (Manager) co-insided with There were two people in on visit and witnessed to this fact that the test procedure cost was not revealed at the time of visit. The owner of the cat conceded and said it may have been mentioned just to get done with the visit. The third person was in on the visit and did not hear any mention of the cost of the test procedure during the visit. The owner of the cat just said maybe they said it just to get the visit over with and she paid their unreasonable high cost. She only said this because she was tired of the 6 hour visit to the vet.The cat was too sick to deal with waiting to take her elsewhere and it was to late because the undisclosed cost of the test procedure was already done. Price was quoted at half of the amount less at original appointment consultation before bringing cat in for the visit. All I can say I will not ever under any emergency bring in any pet to this VCA due to the fact they are 100 percent for profit only. I was not particularly happy with the 6 hours it took for them to address the complete visit to them for just a simple check. The VCA did not hardly have any customers in it. This is the most horrible vet visit I have ever had to bring an pet. Also at time of original conversation VCA told owner the cat will be released with medications on the same visit. Since the visit was quoted at half of the amount. This was the amount owner brought in. Owner had to go back to the bank and get rest of the money. With this said VCA was going to originally set up a promissary note and allow her to come in on Monday. However the VCA refused to let her have the extremely neccessary medication without paying for the visit in full. What is the sense of signing a prommissary note and having already paid for half of th total cost and saying the medications needed cannot be released for medication dispensng for the sick cat unless the total bill is paid. Signed A Very Dissatisfied Customer more

I have been taking my dogs to VCA Carmichael for 5 years. The only Vet I see is Dr. Cathy Grinstead. She is the only one who seems like they know anything there and the only reason I go there. She is very caring and friendly. \r I agree with the other reviewers that the fees are VERY HIGH. \r I have also gone into rooms that aren't cleaned btn animals(i've seen fleas). I am very sensitive to this because I am allergic to fleas, cat dander, and long dog hair. (I have a bichon now and had 2 poodles before-non-allergic dogs.) \r I also agree they upsell and when my 15 yr old poodle was dying, they gave me barbituits for him. It would have been devistating but, for the comfort of the dog they should have euthanized the poor boy. I believed he suffered for 2 weeks before he passed away. That hurts me more. Even though I have adopted a wonderfull dog and I am so happy, that crosses my mind and upsets me when I think about my old beloved boy. \r Also this vet is listed as a boarding hosp, they DO NOT BOARD!\r \r more

Very poor medical diagnosis of my cat, who a vet at VCA Sacramento advised to put to sleep twice. My cat is still here almost 9 months later! I'd advise you to go to another vet for a second opinion or change veterinarians like I did. I also saw Dr. Blake (he has since left the clinic) and totally agree that he was one of the most uncaring vets out there. He didn't seem to have any type of compassion or understanding and was totally distant. I recommend you go to another clinic. You'll be thankful; I know I was. Pros: Clean, one nice person up front (tammy) Cons: Everyone else is condescending, poor medical advice more

\r \r Do not take your beloved pets to this horrible place!!! I only gave one star because it is necessary to submit the review.\r \r I took my mini doxie to see their 'reknowned' orthepedic surgeon because he was having a little trouble walking straight after squeezing through a small space in our fence. This man, Jeff Biggart, is a mean horrible man who has no business handling animals. He reeked of cigarette smoke and looked like he had a serious hangover. He barely observed my dog walking around the room before telling me that my dog needed an immediate $8,000.00 surgery or he would be crippled for life and that I 'couldn't handle a crippled dog'. He made me feel terrible for not being able to afford this for my dog and then told me that the surgery could also cripple him. I was a complete wreck, but decided to follow some advice I'd seen on the internet and put my dog on bedrest with baby aspirin for a few days before considering such an invasive procedure.\r \r Lo and behold it is three years later and my little doggie is just fine. Getting a little older and a little forgetful, but NOT crippled. \r \r I complained to the management and they sided with their 'doctor' (and I use the term loosely) and said that based on my dog's symptoms, his treatment plan was appropriate. They made no comment on his treatment of me. \r \r I immediately switched my dogs care to Blue Cross Pet Hospital on Fair Oaks Blvd. These are the most wonderful and caring people one could ask for in the treatment of their pets. Unlike VCA, whose charges were ridiculously exhorbitant, Blue Cross has extremely reasonable rates to go along with their wonderful care. VCA was constantly trying to upsell products, and laying on the guilt trip when I declined. Blue Cross has never attempted to pressure me into purchasing products that I am not interested in. Switch to Blue Cross and stay away from VCA!!!\r \r Cons: Poor care, poor service, exhorbitant prices more