I spent $100 on an oil change here for my new Volvo SUV. The idiot employees lost my Volvo drain plug and replaced it with one that did not fit my car. They did not make me aware of this. My car began leaking oil for the next 3 weeks until there was no oil left in the engine. I had to have an emergency visit to the Volvo dealership where I had to spend another $200 in parts and labor to resolve the issue and redo the oil change. In addition, I may have to spend $1,000 on a new oil pan because Valvoline stripped the threads when they showed the non-Volvo oil plug into my car to make it fit. I am still waiting for resolution on this matter from the manager at Valvoline. I do NOT recommend wasting your money here.
Cons: Horrible service - incompetent employees damaged my car.
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