VCA Mueller Pet Medical Center And Pet Inn

Claim
marker

7625 Freeport Blvd
Sacramento, CA 95832

marker
(916) 642-9629
Incorrect info? Correct your listing
Photos
VCA Mueller Pet Medical Center And Pet Inn - Sacramento, CA
VCA Mueller Pet Medical Center And Pet Inn - Sacramento, CA
VCA Mueller Pet Medical Center And Pet Inn - Sacramento, CA
VCA Mueller Pet Medical Center And Pet Inn - Sacramento, CA
VCA Mueller Pet Medical Center And Pet Inn - Sacramento, CA
VCA Mueller Pet Medical Center And Pet Inn - Sacramento, CA
Reviews
( 13 )
( 0 )
( 1 )
( 3 )
( 5 )

Best

The staff is is so caring. They really do love your\r pet. Recently, we had to have one of our cats put to\r sleep. I deeply appreciated their skill and\r understanding.

Worst

Over priced medical care for your pets! Not only does mullar nickle & dime you for every service the staff - receptionist are very RUDE ! They don't care about your pets care only...

Editorial review from Citysearch 7/22/2013

Mueller Pet Medical Center has the best customer service. They truly care about your pets. I'm so glad I found them! more
Reply | Report abuse |

The best! 4/11/2013

In the event that your pet has an immediate emergency I highly recommend Mueller Pet. They provide fast, kind, and excellent service with special regards to your pet and you. more
Reply | Report abuse |

Editorial review from Citysearch 4/11/2013

I would highly recommend Mueller Pet to anyone because of the great care we've received over the years. The staff here genuinely cares about your pet as if it were their own. They take pride in the care the give. more
Reply | Report abuse |

Highly Recommend! 1/7/2013

The doctors and the staff really care about our pets and us, are very\r knowledgeable, explain procedures and options completely in plain english, offer appropriate alternatives, and work in a cost-conscious manner. more
Reply | Report abuse |

Editorial review from Citysearch 1/6/2013

The staff not only is friendly and professional, but also compassionate and very caring to your every need. There\r are numerous vets, and I would trust the care of my dog to each and every one. more
Reply | Report abuse |

Wonderful 11/16/2012

Excellent doctors, staff and pet services such as boarding, grooming,\r day care. We trust them completely with our pets care. more
Reply | Report abuse |

Editorial review from Citysearch 11/16/2012

The new facilities are beautiful but even with the state of the art accommodations they have not lost the important personal touch they have always had. My family recommends them highly. more
Reply | Report abuse |

Great Care! 11/13/2012

The care is well worth what you pay.The location and the fact that it's a 24-hour care is what sold me. The staff not only is friendly and professional, but also compassionate and very caring to your every need. more
Reply | Report abuse |

Editorial review from Citysearch 11/13/2012

The staff and doctors are caring, friendly and always make you feel like your little loved one is important to them. So happy we switched. more
Reply | Report abuse |

I am a customer for life 9/25/2010

Great staff, Great Drs. I have an elderly Chihuahua with multiple health issues. They are great at discussing all the pros and cons with me and helping me make the best decision for my pet. I can't imagine going anywhere else. Some times it is just the little things, like the follow up phone call just to see how things are doing and to make sure I am not running out of meds that make a world of difference. more
Reply | Report abuse |

Low budget staff & over priced poor care ! 5/8/2010

Over priced medical care for your pets! Not only does mullar nickle & dime you for every service the staff - receptionist are very RUDE ! They don't care about your pets care only the transaction for payment ! They are the highest pharmacy in town and my pet was being over medicated . I had to take to UCD and was giving a proper level of meds and much more pleasant experciance . The vet is a joke and need training in pet care , kindness and your pets best interest ! I would stay away unless you have money to burn and like people back talking you . The place needs a remodel and outdated facilaty and you would think with all the cash flow but I guess the staff are getting massages . more
Reply | Report abuse |

Good Vet, Terrible Staff 4/3/2009

I've gone there twice, for urgent care for my cats when my regular vet couldn't see them. The vet care seems good, but the reception staff is terrible. Today I went to pick up my cat and was told I owed an additional $175 (over the $735 I had already paid). When I asked what it was for, the woman disappeared into the back room to supposedly talk to her boss. I was left standing at the reception desk for more than a half hour with absolutely no explanation of what was going on or how much longer it was going to take. Eventually I began to demand information, but it ultimately took 45 minutes and me pitching a fit before I finally got an "explanation" that the bill was a mistake, and I was finally given my cat. I will never go there again. more
Reply | Report abuse |

Dr. Rabinowitz is great and very compassionate 11/17/2008

My sweet boston was diagnosed with and ultimately had to be put to sleep because of a rare aggressive form of heart cancer. All of the staff at Mueller was extremely professional and caring during this incredibly difficult time. Dr. Rabinowitz was with me as I held my baby and said goodbye and she was so compassionate and supportive. I have taken all of my pets to them for the last 10 years even when I moved and it was a commute to do so. They are more expensive but truly worth it. more
Reply | Report abuse |

Used to Like, But Not Anymore 10/15/2008

I was happy to take my first puppy to Mueller 4 1/2 years ago. Then again, my puppy was healthy so there wasn't much need for in-depth services. I admit the 24/7 availability is a plus for this hospital. And I do like Dr. Rabinowitz as she is WONDERFUL with animals - but this is where my praises end. I've met with a few vets who were either too pompous to "really listen" to me and see my point of view re: vaccinations or had no idea about behavior where dogs are concerned and therefore kept eaching OVER my dogs head to try and calm her down. (Dog Behavior 101 dictates you never reach over a dogs head.) To add, they will do the basic cursory "visual" inspection when diagnosing dogs and seem hesitant to look further into the problem, unless I specifically direct them too. And yes, it is a revolving door of vets so it's hard to have a one on one relationship with them to the extent that I would recommend their services. If your pet isn't in need of emergency services in the middle more
Reply | Report abuse |

Dr. Rabinowitz isn't here any longer 9/7/2008

So, Dr. R has left the practice and now I understand what the other negative reviews about the vet techs are all about. I'll be taking my zoo of 4 elsewhere now! more
Reply | Report abuse |

Horrible Staff 9/3/2008

I use to bring my dog here but I wouldn't bring my new dog anywhere near this facility. The staff is not sincerely nor helpful. The vets were a revolving door and I never saw the same vet twice. My dog contracted cancer and they never seem much interested in treating it.... I've since moved to a new place where everyone loves my dog and knows me AND my dog. more
Reply | Report abuse |

Refund Granted 8/6/2008

As a follow up to my 8/6/08 posting, I sent a certified/return receipt letter to the owner of the hospital requesting a refund of the difference between the quoted price of my visit and the price assessed. I have received a short note from the owner apologizing for the 'confusion' with the refund. more
Reply | Report abuse |

Still waiting.... 7/23/2008

I took my Border Collie mix to this facility on Tuesday afternoon. She has been listless, off her food and can only walk about 20 feet without laying down. The vet came in, pressed around on her belly which is swollen, and then said he would work up an estimate. He was with my dog about five or six minutes. The estimate was around $560 for bloodwork and xrays. I told the tech who brought me the estimate that I would need to talk to my husband. I then asked if we could just do the bloodwork. She said she would talk to the vet. In less than a minute she came back and said I needed to do all of it. I was at the desk trying to pay for the office visit when she came back and said the doctor wanted to do the bloodwork immediately. It is now Wednesday night. I have called to get the results and was told the tests had not been returned. I was also told that the vet would call when he received them. I've been to vets many times and have never had to wait this long. I'm searching more
Reply | Report abuse |

Absolutely deplorable treatment of my dog as well as myself. 7/23/2008

I have never before taken time to comment or review any type of service before. However, I feel so strongly about the way my dog and I were treated in this facility I felt it was only fair to warn anyone thinking of taking their pet there to not do so. It was a total lack of compassion for the animal or myself, as well as the most unrealistic bill I have ever had to pay. I am not a person who takes the time to go around complaining about services or people, but this was far and away the worst place I could have imagined to take our family pet. more
Reply | Report abuse |

Boarding... 3/26/2008

I think their boarding facility is great! I always board my two dogs and one cat there with NO trouble. They actually love going to Mueller because of all the attention they get. But my dogs do not get stressed out at the kennels, and I do not need to medicate them while they are there.\r \r You may have trouble boarding your two dogs if they stress themselves out and rub their faces constantly against the kennels causing their noses to bleed...and then when Mueller tries to call you to pick up your dogs as soon as possible because they are stressed and you don't answer or return the messages - you might have a problem. Maybe you shouldn't board your dogs anymore, and you should check out some home care services. I'm just sayin'. more
Reply | Report abuse |
< Previous 1 2 3 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Call Today to Make an Appointment!

Owner Message

  • VCA Mueller Pet Medical Center & The Pet Inn is a full-service veterinary facility offering compassionate, high quality and state-of-the-art medical care to residents in Sacramento, as well as urgent and emergency care to several surrounding communities. From general veterinary medicine and check-ups for your dog or cat, to 24-hour emergency care, pet dentistry, grooming and lodging, we offer Sacramento a truly convenient, all-inclusive facility for pet care needs. Additionally, we are here around the clock, 24 hours (including weekends and holidays) for any emergency you may have. We are always here when you need us. We offer a wide range of preventive, primary & advanced veterinary care services including, but not limited to: Cancer Treatment Dental care/cleaning Digital Radiology Endoscopy General Medicine General Surgery Geriatric (Senior Pet) Wellness Plans In-Hospital Lab Laser Surgery Orthopedic Surgery Professional Grooming Puppy & Kitten Plans Secure Boarding Vaccines In operation since 1950, VCA Mueller Animal Hospital is proud to hold the prestigious AAHA accreditation, which certifies that it meets the highest standards for veterinary medicine. We are also pleased to announce that the American Association of Feline Practitioners (AAFP) has certified us with their highest level of care, their Cat Friendly Gold Level! We greatly appreciate the trust that the local veterinary practices show when they send their patients to us for their emergency care needs.

Additional information
  • Hours: Daily 24 Hours
  • Payments: Discover, Master Card
  • Neighborhoods: Freeport Manor, Southwestern Sacramento, Meadowview
badge