Usa Wallpaper

In March 2009, I placed an order for wallpaper, and paid for it at that time. within days of placing my order, USA staff quickly reported that my order was backordered, but assured me it would be delivered the following week. I never received my order because they said the manufacturer had discontinued producing that pattern wallpaper. The staff at USA Wallpaper suggested that I select another pattern or request a refund. After numerous phone calls and E-Mails, I cancelled my order, June 2009, and requested a full refund. More phone calls and E-Mails were sent with no reply. Finally, in August 2009, they responded back to an E-Mail saying that their company was experiencing ""hard times"" during this time of economic crisis. They asked for me to be patient. It is now October 14, 2009,( 7 months after the order was placed) and I still have not received my refund!!! Why are they still in business? Why doesn't the BBB of Ohio or the state's attorney general intervene on behalf of all of the consumers they have cheated and stolen from? I hope everyone planning to order from this company will take the time to read the reviews that have been posted, first. It's sad that all of the reviews have the same complaints against USA Wallpaper. Cons: Poor service, False advertisement, Steal from the Consumer more

I had to choose a rating, no selection for black stars. I placed an oder on May 12 2009 for wallpaper. They took the money with in 2 days of placing order. After several emails letting me know the product is on back order & would be another two weeks, I decided to cancel the order on June 1, 2009. The policy states refund in 30 DAYS!!!!! It is now Sept 3, 2009 and no money, I sent certified letter to the President Tammy Billings, emails and at least 50 phone calls to CSR'S that can't get in touch with the accounting department to enforce release of my money back, because they have no access to do so. Every company I have worked for at least the PRESIDENT could get information from accounting. All a bunch of LIES!!!!!!! I have filed a complant with the unnamed bureaus and hired an attorney, and will be going to small claims court, they will now be paying 3 times the money they should have returned as promptly as they took it from me!!!! This company needs to know, they can't take peoples money for product and not stand behind their refund policy. ABSOLUTLY POOR BUSINESS!!!!!!!! Pros: NOTHING Cons: No return calls, no respond to certified letters or emails more

This company has held my money for five months. $333.60 was taken instantly from my PayPal account when I ordered some drapery panels on August 10, 2007. Every time I contacted the company to find out when I would receive the drapes, I was told they were backordered and I could expect them in a week or two. I gave up on November 16, 2007 and cancelled the order. I still have not received a refund. Pros: They return emails and phone calls. Cons: They lie in their emails and phone calls. more