I went in for Passport issue on a Monday, a sign on the front door stated they were full and to come back on Tuesday at 0745. I arrived at 0740 on Tuesday and after standing in line for 10 minutes someone came out and posted a sign stating they would not be doing Passport appointment due to taxes. I asked to speak to a supervisor to which the man replied I needed an appointment. I told him I would like to schedule an appointment and he went into the back office area. When he came back out he said the postmaster was on the phone to which I responded "I will standby." After about 15 minutes another lady came out of the back office and I asked her about the postmaster she didn't seem to really care and went about opening up the locked cages. She returned after around 5 minutes and said I needed an appointment so I said "I'd like to make an appointment". She then told me I cannot make a appointment. "So I can't see the postmaster and I can't make an appointment to see the postmaster?"
"Is this dude the Wizard of Oz or something?"
She then gave me the 1-800-ASK-USPS and said to call to talk to someone if I wanted. I filed a complaint and I'm currently awaiting a call back from Oz.
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