Bob,
I am very sorry that you had a bad experience at our family owned dealership. It is never our intentions to mislead our customers. Our motto here at Urban Auto is that we provide quality, affordable and dependable vehicles for our urban and surrounding communities. Any of our vehicles are always available to be given a full inspection at our customers choice of mechanical or body shop facilities in the local area.
Unfortunately we are not fortunate enough at the present time to be able to operate without using dealer floorplans, which I am sure that you can understand being that you are a dealer as well. However, we are fortunate enough to have built strong reputable relationships with other dealers in our area that offer floorplan service to us. I am also sure that you are aware that there are costs involved. There again I am sorry your experience was not as you expected. Please feel free to contact me directly at (941) 351-5200.
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