Since I have a very old Toyota, I had previously been weary of mechanics. With over 200,000 miles on a car, there's a lot that could 'need replacing.' However, I will never feel that way again. I couldn't imagine switching to another mechanic. John spent a lot of time both on the phone and in the shop explaining what was wrong with my car (at the time I had massive oil leaks). He showed me the parts he took out of my car, and it was clear just how damaged they were. Besides the car running great after picking it up, it was cleaner ... inside and out! It was a little added perk that I didn't expect.
Pros: Customer Service, Quality of Service
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