Ups Store

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21175 State Highway 249
Houston, TX 77070

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(281) 320-0334
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Ups Store - Houston, TX
Ups Store - Houston, TX
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Best

All reviews seem negative

Worst

Passive aggressive management. forget about the customers' needs.He chooses which customers to give good service and I wasn't on list. Tread carefully.

you could get lucky 6/2/2009

Passive aggressive management. forget about the customers' needs.He chooses which customers to give good service and I wasn't on list. Tread carefully. more

Horrible place to do business 12/27/2008

Shawn the "manager" put the wrong label on my package and it went to Oregon instead of Colorado. The person that got my package stole most of the stuff out of the box, then sent it back to the ups store. Shawn then told me he would put in a claim to reinburse me. After 3 months of going back and forth he refused to pay me. When I called in a complaint to the corporate UPS office they contacted the owner Mike Durham. He then told Shawn to handle it. Sean called me at my home and harrassed me to the point I had to call the police on him. He cursed me out and threatened me. Still the owner does nothing about his managers behavior. I wonder what Mr. Mike Durham is like since he doesn't give a c^&* about his customers. Oh, one more thing. I have the receipt with Shawn's name on it as the clerk that served me, and he still denies he made a mistake. DO NOT go here. I've heard him cusiing out other customers. Pros: none Cons: everything more

dont waste your time 8/23/2008

I have had several bad experiences at this store. I had a package get lost and when I had to have it tracked from ups they didnt even show any record of it ever leaving the store.The manager whose name is Sean has been nothing but rude to me and several of my co workers going so far as telling me and another girl to F**K OFF and called one of my other co wokers and ASIAN B**CH, and when i talked to the owner about it nothing was done. I will not be taking my busuness there if that is how they treat customers. Pros: none Cons: very rude and unhelpful more
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