University Coffee Cafe

University Cafe is proof that looks can be deceiving. From the outside University Cafe looks like a fine eatery with an aroma that says ""welcome"". However once inside its a different story. The staff are total snobs who will disrespect or ignore you while the food is too greasy. Just to understand how greasy it is, you will feel the grease on the box if you order take out. A word of advice to the staff; just because you have an 8.50 an hour job in Palo Alto don't mean your better than everyone. Your still a low paid waiter. more

University cafe has a great location and good variety of desserts. They have huge chocolate cake slices and big fruit tarts for a price of a... more

University cafe has a great location and good variety of desserts. They have huge chocolate cake slices and big fruit tarts for a price of a... more

I have met up with friends and coworkers at University Coffee Cafe many times - great place to sip coffee and do work while waiting. There is free wifi and plenty of seating. Plus, the coffee is reasonably priced for the area. Highly recommended as a resting place before heading off to do other things Pros: Free internet! Great location more

I have met up with friends and coworkers at University Coffee Cafe many times - great place to sip coffee and do work while waiting. There is free wifi and plenty of seating. Plus, the coffee is reasonably priced for the area. Highly recommended as a resting place before heading off to do other things Pros: Free internet! Great location Cons: None more

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This is a great little coffee shop. It is close by Stanford university and downtown Palo Alto. You will always find many customers talking, ... more

University Cafe gets my award for worst meal of the last couple years, with much of it being largely... more

I decided to try this place while in the area on a business trip. What a mistake! The food was almost inedible. I would not recommend this place to anyone. Pros: Ambience Cons: Food, Service, Parking, Cost more

University Cafe gets my award for worst meal of the last couple years, with much of it being largely inedible. My girlfriend's veggie omelet was ov... more

University Cafe gets my award for worst meal of the last couple years, with much of it being largely inedible. My girlfriend's veggie omelet was ov... more

I decided to try this place while in the area on a business trip. What a mistake! The food was almost inedible. I would not recommend this place to anyone. Pros: Ambience Cons: Food, Service, Parking, Cost more

Went to the University Cafe as a recommendation from my sister. We walked in and were not greeted. We stood around for a minute before we were motioned to a table by a passing waiter. Water was promptly placed on the table and menus brought and then...nothing. No waiter to take our order no attempt to get drink orders...nothing! My bf flagged someone down and we ordered and bread and with a tasty tomato dipping sauce was brought and then nothing again! Pros: ambience Cons: service!!!! more

Went to the University Cafe as a recommendation from my sister. We walked in and were not greeted. We stood around for a minute before we were motioned to a table by a passing waiter. Water was promptly placed on the table and menus brought and then...nothing. No waiter to take our order no attempt to get drink orders...nothing! My bf flagged someone down and we ordered and bread and with a tasty tomato dipping sauce was brought and then nothing again! Our glasses were filled with water every 2.5 seconds but no food for about 35 mins. My bf asked someone to check on the food, for which he received the reply "It's busy." I looked around and it wasn't! The food was brought and my friend and I ordered the same dish. I got mine first, it was almost cold. My friend got his and is was almost twice the portion size of mine and looked VERY DIFFERENT. Mine looked and tasted as though it had been stiing around for a long time before being brought out. The rest of the food was without issue. We ate and waited and waited for someone to clear the dishes and bring the check and nothing! My bf AGAIN asked for the bill and when it finally came it was not our bill! The food was okay but rather forgetable. The service was the worst I have experienced in a long time and I felt bad that this was my suggestion and it was so off the mark. In summation: There are so many better places on University Ave to eat at where the food is just as good and the service is a thousand times more attentive. Pros: ambience Cons: service!!!! more

BAD SERVICE!!! Awful customer service!!!! OK Food. Service was so bad, I didn't leave a tip. Haven't done... more

Food was OK--once we got it. We waited at least 45 minutes before asking about our food. Once the food was finally brought out, it was not to order. I am allergic to onions and asked for no onions on my meal, but it arrived with onions literally all over it. I sent it back and it took more than an hour to receive my meal. Patrons at tables who came in 30 minutes and 45 minutes after us received their meals within minutes after mine. The ""manager"" only made excuses and clearly didn't feel the 'customer is always right'. The menu looked great, and I looked forward to having dessert but decided differently. Big Disappointment. Cons: Service more

BAD SERVICE!!! Awful customer service!!!! OK Food. Service was so bad, I didn't leave a tip. Haven't done that in YEARS!!! Waited over an hour... more

BAD SERVICE!!! Awful customer service!!!! OK Food. Service was so bad, I didn't leave a tip. Haven't done that in YEARS!!! Waited over an hour... more

Food was OK--once we got it. We waited at least 45 minutes before asking about our food. Once the food was finally brought out, it was not to order. I am allergic to onions and asked for no onions on my meal, but it arrived with onions literally all over it. I sent it back and it took more than an hour to receive my meal. Patrons at tables who came in 30 minutes and 45 minutes after us received their meals within minutes after mine. The "manager" only made excuses and clearly didn't feel the 'customer is always right'. The menu looked great, and I looked forward to having dessert but decided differently. Big Disappointment. Cons: Service more