University Behaviorial Health

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1900 Denver Ave
El Paso, TX 79902

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(915) 544-4000
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University Behaviorial Health - El Paso, TX
University Behaviorial Health - El Paso, TX
University Behaviorial Health - El Paso, TX
Reviews
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Best

my daughter was hospitalized for extreme depression and suicide thoughts. She was there for about 10 days and during that time received excellent therapy in the groups, keeping he...

Worst

I was admitted to this place because I was having difficulty dealing with post-partum. Unfortunately I did not have insurance in order to be put in the women's unit, so they thre...

Editorial review from Citysearch 6/20/2014

Back in 1997, I was a patient here and must say that I did not have a very pleasant experience. I was diagnosed with depression and was put on Zoloft, Risperdal, Clonazepam, and Lithium. All these drugs all they did was put me to sleep. I feel that the doctors here just want to have you asleep so that they don't have to deal with your illness. It is not a very secure place because my mom would have to go in the mornings so that I could shower. There was a man by the name of Jose at the time that was mentally ill and scared both me and my roommate. I ended up in Mexico after this horrible experience to find out that my true illness was porphyria and not depression. Perhaps you don't even know what that is. I could have died from this and to have been in a behavioral health center that did not diagnose me right makes me get goosebumps. I was exposed to formaldehyde gas and this is how I got this illness. And the doctors there knew I had been exposed to formaldehyde gas. I hope many read my review and proceed with caution when even thinking of choosing this place for help. You won't get the help you need. And to top it all off, my mom had a hard time getting me out of this place. more

depression treatment 1/21/2013

my daughter was hospitalized for extreme depression and suicide thoughts. She was there for about 10 days and during that time received excellent therapy in the groups, keeping her busy throughout the day, good medical treatment (she received a review of her current medications and got a change which helped), and good counseling. It was a positive experience. more

Worst Mental Health Hospital Ever! 4/17/2012

I was admitted to this place because I was having difficulty dealing with post-partum. Unfortunately I did not have insurance in order to be put in the women's unit, so they threw me in the Psychartic unit instead. PICU, because HMR would only cover that stay for me. I thought ok, maybe I'll get some counseling to help me deal with my post-partum. WRONG. Not only did I not get any good counseling at all to deal with my post-partum depression. I was lied to constantly from day one. They said I would only be there for three days, which turned into seven. They would refuse to let me go no matter what. The Psychatric doctors only see their patients once a day only during the weekday and they don't even try to help you with anything, all they do is throw drugs at you, which don't really work. All they do is knock you out and make you sleep a lot. Then in PICU there is absolutely nothing to do. There is only one group therapy in the morning that doesn't deal with anything that you might be dealing with. One gym therapy every other day and one art therapy every other day only in the mornings. The rest of the day is boring as hell, you're just stuck watching TV. Or you can try to get something from the Techs or the nurses if they're not blowing you off and hiding in the med room that is. I was admitted in a mental health hospital before in Las Vegas, and that one was a hundred times better than this wannabe mental heatlh hospital. It's just a freaking joke. I think they try to admit as many people as they can over anything they can just to try to make more money and have students learn there especially since it's right next to UTEP. more

Seek a private Physician Be Careful 8/3/2010

An awful awful experience. The Doctors do not communicate with the parent. They only want to push drugs. If you don't give consent to the drugs they put CPS on you. The Patient Bill of Rights and Basic Rights for all patients are not immediately given to them which is a violation. Your private visitation rights are violated. They are put on restriction forever. They want to force medication on you. You'd be better off seeking outside help a private doctor. This is a teaching hospital they want to study the delicate brain. I would never recommend this to anyone. more
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Provide timely, professional, effective and efficient service to all customers.

Owner Message
  • Mission Statement


    To provide quality healthcare services that: patients recommend to family and friends, physicians prefer for their patients, purchasers select for their clients, employees are proud of, and investors seek for long-term returns.


    Statement of Principles


    Service Excellence
    Provide timely, professional, effective and efficient service to all customers.


    Continuous Improvement In Measurable Ways
    Identify key needs and assess how well we meet those needs.
    Continuously improve services and measure progress.


    Employee Development
    Hire talented and driven people.
    Increase skills through training and experience.
    Provide opportunities for growth within UHS.


    Ethical And Fair Treatment Of All
    We are committed to fairness and trust with our patients, the physicians, purchasers of our services, and employees.We conduct our business according to the highest ethical standards.


    Teamwork
    Work together to provide ever-improving customer service.
    Our team approach supersedes traditional departmental organization and creates a true customer focus.People at all levels of the organization participate in decision-making and process improvement.


    Compassion
    Never lose sight of the fact that we provide care and comfort to people in need.Patients and families who rely upon us receive respectful and dignified treatment at all times.


    Innovation In Service Delivery
    Invest in the development of new and better ways of delivering our services.

    .

    Children (ages 5-12)

    Young children are extremely fragile; however,with early intervention treatment can be very successful.

    Some of the signs that a child needs help include:

    Major changes in sleeping/eating habits

    Mood swings

    Uncontrollable outbursts

    Sad,not interested in normal activities

    Hurting oneself or others including animals or toys

    Drop in grades

    Hearing voices

    Difficulty concentrating

    Isolating one self

    If signs such as these are seen,please call UBH Denton immediately at 940-320-8100 for a free assessment.

     

    Adolescent (ages 13-17)

    Mental Health

    Chemical Dependency

    Detoxification

    Co-Occurring Disorders

    Being a teenager is stressful.  Teenagers face major peer pressures,worry about grades,their futures and the uncertainties of this world. Through this time period,adolescents also experience major changes in their bodies and their brains.  At times,they need some additional help and guidance to handle the pressure and stress.

     

    Some of the signs that a teen needs help include:

    Major changes in sleeping/eating habits

    Mood swings

    Uncontrollable outbursts

    Depressed not interested in normal activities

    Self injury or hurting others

    Poor performance in school or dropping out of activities

    Hearing voices

    Difficulty concentrating or abnormal thoughts

    Substance abuse or other types of addictions including obsessive gaming,social media/internet or sexual addictions

    Major challenges with following rules

    Low self esteem

    Hallucinations or grandiose behaviors

    Major weight gain or weight loss

     

    Adult (ages 18-mature adults)

    Mental Health

    Chemical Dependency

    Detoxification

    Co-Occurring Disorders

    Adults with mental illness and chemical dependency suffer tremendously. Treatment can be effective for both the individual and the family dealing with life altering behaviors.

     

    Some of the signs that an adult needs help include:

    Depression and Anxiety

    Unable to sleep or constantly tired and withdrawn

    Difficulty with normal life activities

    Excessive drinking or other uses of chemicals

    Major changes in sleeping/eating habits

    Withdrawal from family/friends

    Mood swings

    Uncontrollable outbursts

    Hearing voices or hallucinations

    Difficulty concentrating or abnormal thoughts

    Addictions including obsessive gaming,social media/internet or sexual addictions

    Major weight gain or weight loss

    Increased spending or obsessive lying

    Trauma of any kind; loss of a love one,serious accident,etc.

     

Additional information
  • Hours: Mon. - Sun. 24 Hours
  • Neighborhoods: Highland Park
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