United Refrigeration Every employee that works for us focuses on finding the problem and correctly fixing it. All technicians are directly connected with a senior level service technician at our company. If they are on a service call and come across a unique or unfamiliar issue, they can get immediate assistance in solving the problem. This saves our customers time and money. All technicians are directly connected with a senior level service technician at our company. If they are on a service call and come across a unique or unfamiliar issue, they can get immediate assistance in solving the problem. This saves our customers time and money.