I just came across my receipt for their ""services"" after seeing a story about businesses like this on ""Dateline"". Also, my work was done back in 7/09. Saw the same coupon as everyone else did and thought it to be a good deal. Once they started though, it was a whole other story. They said that I needed all of this other stuff done and proceeded to present me with an estimate for over $300 worth of additional work. I was in the middle of dinner and trying to pack for a trip, so I told him to wrap it up and let me get on with my life. He continuted to pressure me about needing to have this other work done. I told him, ""We only run our air maybe 3 months out of the year (we live in S. CA) and our heat maybe 1 month out of the year. How can our ducts be that bad?"" Well of course he had an explanation--and continued with the pressure tactics. I almost literally had to throw him out of our house. When my husband got home, he went to inspect the unit in our attic. Fortunately or us, the tech had left the cover off our unit in his haste to leave (get his butt kicked out) and we were able to really inspect it for ourselves. I'm not saying it was spotless, but it was in far better shape than we'd been lead to believe. I'm glad that some of the reviewers who've posted here had a good experience with this company--we did not and would never recommend them to anyone.
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