Umovefree

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2401 S Stemmons Fwy
Irving, TX 75038

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(972) 436-7368
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Umovefree - Irving, TX
Reviews
( 71 )
( 8 )
( 1 )
( 2 )
( 5 )

Best

My agent Robert Laird was awesome. I was moving from out of state and Robert Laird made my move less stressful and there from beginning to the end

Worst

Started out good but it seems as soon as they found out I listed them on app I have been having hell every since. Very hard to get into contact with and then when you do get in t...

Great service 9/6/2019

My agent Robert Laird was awesome. I was moving from out of state and Robert Laird made my move less stressful and there from beginning to the end more
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Scam 8/4/2019

When i first moved in the apartment Complex i went through UMoveFree on getting a rebate and that was back in April and It's August and no rebate yet. So the best thing you could do is not use them as a referral, you will not get anything. more
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Stay away! 7/31/2019

I am glad they got their friends and relatives to write glowing reviews, but this is probably one of the worst scams I have ever been associated with. My free move costs me thousands when you think of the double rent I paid, the time booking a reputable moving company and the anxiety and stress caused by a company that made my free move outrageously expensive. I wish someone had told me to stay away and just drive the area I like and walk in on those complexes that look nice. more
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My experience with Mrs. Dawn 9/5/2017

I'm taking the time out to congratulate and thank Mrs. Dawn Albrecht on a job well done. My initial contact with Mrs. Dawn was totally awesome. She was So very professional and thorough during the entire process. And, that was in 2015 and even in 2017 I find myself needing her assistance again. Mrs. Dawn still remains so very patient, kind, courteous, honest, and professional. Thank you Mrs. Dawn for all you've done and you even took the time out to check in on myself and my family after the storm. You're just awesome and I'm so grateful to have met you. Be blessed... more
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Houston apartment location excellent experience 9/7/2016

My locator, Sonya Plowman-Oliver was so very patient with me - started looking almost 2 years before retirement going from Illinois to Houston - so many choices and my needs changed along the way - she sent me lots to look at and we took our time finding just the right place for me -- couldn't have done it without her experience and attitude - felt like I made a friend --do recommend her (and (Umovefree) to all! more
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Excellent Customer Service 3/4/2015

Dawn Albrecht is a great relocation specialist. She kept in touch with me and made sure the whole process was going smoothly. Any questions I had, she was there to answer them right away. The movers themselves and the moving company used is a different story. But I would recommend Dawn to anyone that needs help in locating a home. Dawn, you rock!!! - Vicki M more
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Apartment Locating Made Easier 1/10/2014

UMoveFree provided a great apartment locating service here for me in the Houston area. Please be sure to ask for Dawn Albrecht. The process is easy, simply tell Dawn the area you are looking to move to, and she will provide you a listing of apartments in the area that are both healthy for your pocketbook, and who participate in the UMoveFree program. Dawn readily knew about the Katy and Memorial/West Houston apartments that I was looking at. She could tell me about the property management, and if she thought my needs (pet friendly, economical) would fit into my relocation plan. Dawn checked in with me weekly once I decided to move. more
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Umovefree awesome 10/30/2013

We have been working with Dawn Albrecht for our apartment locator for several years now and she never fails to come through with the best lista for us and her service is outstanding. She stayed in constant communication with us to make sure we found the right place for us. I will recommend her to anyone I know that needs a gret locator. The moving guys were great as well and did a great job and made us feel very comfortable in handling our belongings. A truly professional team. Sherry A more
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Great company! 7/3/2013

Being new to Houston I founding myself needing to relocate after my first 6 month lease was up. Luckily, I stubbled upon this company online. I was pleasantly surprised when Dawn A. called me asking to help me in my search for a new apartment. She was wonderful sending me a list of apartments in the location and price range I was looking for! I was so happy when I found a great new place and even happier when I had free movers to help me move! Dawn did an awesome job checking up on my search and then processing the paperwork to help get us free movers! Alicia C. more
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Dawn is the best 6/25/2013

Working with Dawn was a very pleasant experience. She is very proficient. Doris A. more
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UMoveFree gave excellent service, and Dawn rocks....... 6/5/2013

Dawn A, was very helpful with finding me a lovely complex, and helping to us get move, I totally recomend UMOVEFREE, ask for Dawn Albrecht, she gives new meaning to customer satisfaction, if I have to move again, UMOVEFREE will be my first source for apartment searching and moving assistance.......Yeshia F. (Houston) more
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UMoveFree gave excellent service! Very Satisfied 6/2/2013

I worked with Dawn @ UMovefree and she is amazing. She had a list of apartments ready within minutes. Dawn loves her job and her job is to find you the place of your dreams. Will definitely recommend her to friends! -D. Gonzalez more
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Dawn Albrecht is Wonderful 5/10/2013

Dawn was very persistent in her services and never gave up. That is why I used her services compared to some of the other less than persistent companies. Dawn Albrecht - Lance B. more
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The smoothest move EVER!! 4/15/2013

My experience with UMOVEFREE was excellent. The relocation specialist that I worked with, Dawn Albrecht, gave wonderful service from the moment we spoke up to the actual moving day. I would definitely use this service again. Thank you for making this move one of the smoothest ever!! Danisa H. more
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UMoveFree gave excellent service 4/10/2013

Dawn Albrecht was very helpful in getting the apartment list to me in a timely manner and kept in touch with me. The movers totally rocked and were very fast. Pamela H thanks you very much! more
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Dawn at UMoveFree was GREAT!! 1/13/2013

This is an excellent service and Dawn Albrect made the whole process so easy. I didn't believe I would actually get a free move but I did! It was perfect for my budget. The movers were professional and even wanted to start early:) Dawn called me numerous times to make sure I filled out the online form so I got the date and time I wanted for my move. She made things work out even though I went to the apartment before talking with her. I really appreciated her positive attitude and her willingness to help me since I had a bit of a complicated situation. Kudos to Dawn and to the service of UMove Free!! Danielle B. more
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Dawn Albrecht 11/17/2012

Dawn was professional and courteous all the way through. Hannah was wonderful as well in corporate. The only reason I didn't rate 5 stars was because of the actual movers. They were friendly and early. I just was not happy that they had a dirty mattress in the truck prior to loading my things. This was unacceptable considering how bad bed bugs are in Texas. I had to keep monitoring things to make sure they didn't put any of my items on that mattress. Even with that I still would recommend Dawn... more
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Good Start Bad Ending 9/27/2012

Started out good but it seems as soon as they found out I listed them on app I have been having hell every since. Very hard to get into contact with and then when you do get in touch with them you are given mixed messages. Not consistent wouldnt advise as of 9/12 more
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UMoveFree gave excellent service 9/6/2012

Dawn Albrecht was an excellent agent! She worked well and did what needed to be done to make sure that you got what you needed! I would defintely refer UMoveFree and Dawn to anyone. Its great! more
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dawn albrecht apartment locator 7/10/2012

Dawn was great. She helped us with finding an apartment and movers. I Samuel B. was 100% satisfied. more
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