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I was at McGee on January 3rd 2010 as well, checking out a 05 Silverado. The truck looked good and drove pretty well, except for a vibration that they said they would take care of. To explain the entire story would make for another very long post. Bottom line, after multiple trips up from the Cape to pick up the truck, they never got rid of the vibration. This afternoon, Imed, the GM verbally berated me in front of everyone in the dealership, saying he wanted to cancel the deal, I'm being f-ing ridiculous, he doesn’t care about my f-ing deal, he just cared about my parent deal (they were also at the dealership on the 3rd and bought a new Equinox), he said every truck vibrates on the highway this time of year, and he said I wanted a new truck for the price of a used one. I told him that now I understood what all the bad reviews and the bad grade from the Better Business Bureau were all about I very calmly stated how unprofessional he was being, screaming at me in the middle of the dealership. I'm a very calm person so I wasn't yelling back at all, I found his outburst comical. As for Scott the internet sales guy, he wasn't a complete jerk, and actually did make attempts to get the vibration corrected, but he seems to have too much on his plate and is disorganized, which makes his customer service lousy and frustrating. To sum it up, by the end of the day I was ready to cancel the deal as well. I really hope people don't fall so in love with a vehicle at this place that they look past all the BS. Do your research, read the reviews, and go to a reputable dealer (as hard as it may seem to find). It's worth spending a little more money at a good dealer, which is what I'll be doing. Pros: The fact that I didn't end up buying from them! Cons: The list is too long! more

Short version: DO NOT WASTE YOUR TIME WITH THESE PEOPLE. THERE'S NOT AN HONEST ONE AMONG THEM! Longer version: I spoke with the Internet sales associate (Nick) at 3pm. We spoke about a specific 15-passenger van advertised on the website. He invited to come down that night to drive it. I was instructed to ask for Jeff or Nick and made an appointment to be there around 5:30. When my husband got home from working all day we packed up our five small children and drove nearly two hours through 5 o'clock Boston traffic to see the van as we were almost certain we would purchase it. We arrived at said time and were left waiting around the sales floor for about 45 minutes. During that time we watched two other customers storm out because vehicles they had seen advertised in that day's paper were not on the lot. Their designated schiester (salesman) was attempting to sell them "something better." Neither customer was pleased. When our turn came neither Nick nor Jeff were available and we were left to deal with Ed. He took our personal information to run numbers before we had ever seen the vehicle. We were then notified that the vehicle we were there to see had been sold! I asked if that development happened in the last three hours and they said no. They said Nick worked at some satellite office and probably still thinks the vehicle is on the lot. They assured me they had "something better" and brought around a Dodge conversion van which only seats 7. I told the supervisor (who was now involved) that I wasn't looking for a conversion van and if I was I would have gone to the dealership down the road from my house. He lied to me and said "The van you were interested in was only 12-passengers anyway." I said I didn't belive they ever had the van in the first place. He then offered to get me the phone number of the customer who bought the van! This is not only illegal, it's a joke. At this point, my family and I put on our jackets and left. Pros: Free water in the waiting area? Cons: everything else more