US Bank

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1909 W Kansas St
Liberty, MO 64068

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(816) 415-7400
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US Bank - Liberty, MO
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WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!! DO NOT BANK HERE!! Their policy for transactions is for the largest dollar item to post to your account first, making every other ...

Worst Customer Service Ever!! Don't bank here!! 9/9/2011

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!! DO NOT BANK HERE!! Their policy for transactions is for the largest dollar item to post to your account first, making every other item post after. This policy robs you when NSF charges are applied! So, if you knew one item was going to bounce, but you have money in your account to cover all of your prior purchases it doesn't matter. They will run the largest dollar item first and charge you $33.00 for every transaction after that!! I was only expecting to pay one $33 NSF for a check that went through early, but instead I was charged several times that!! They refuse to work with you, which is horrible customer service and I have never had a bank not agree to work with you. They don't care about your customers and I REFUSE TO BANK THERE EVER AGAIN!!!!!!! more
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Owner Message
  • U.S. Bank in Liberty offers ATM, Mobile/Online Banking, Checking,Savings, CDs, CreditCards, MortgageLoans, PersonalLoans, SmallBusinessSolutions &more. EqualHousingLender.MemberFDIC.

Additional information
  • Hours: Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm
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