UPS Store

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2107 N Decatur Rd
Decatur, GA 30033

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(404) 982-9584
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TERRIBLE. This service seems fantastic on paper. However, the service is horrible. I used the student storage for over the summer in which my belongs were to be delivered to my ne...

Horrendous customer service 8/18/2007

TERRIBLE. This service seems fantastic on paper. However, the service is horrible. I used the student storage for over the summer in which my belongs were to be delivered to my new dorm room. Upon move-out, the foul dispositions of some of the delivery men started to change my opinion of the service. Then, walking out side, I saw them drop every single one of my boxes down the stairs. I was informed 9 days before the delivery date about when my belongs would be returned to me. I had previously called every week for a month before returning to school and never got a response or any information about the delivery. When I spoke to the manager, about this because I had already bought my plane tickets which did not coincide with the arbitrarily decided delivery date, he turned out not only to be completely incompetent but exceedingly rude. I informed him that he was treating his customers apallingly and he offered no help for my situation at all. I would not recommend this service to anyone. Cons: Incompetecy amongst all the staff more
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Additional information
  • Hours: Mon-Fri 8:30am-7pm, Sat 9am-5pm
  • Payments: Visa, Master Card
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