UPS Store

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888C 8th Ave
New York, NY 10019

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(212) 581-2669
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Reviews
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Best

I do a lot of travelling. I actually use a lot of UPS Stores across the country and am always satisfied. This particular occasion, i had to use all their services. I had to ...

Worst

Normally quite helpful, and very good at packaging things without making you worry. \r \r Poor customer service tonight, though. It's 2 nights before Christmas, and they close a...

best UPS Store in the country!!!!! 7/9/2011

I do a lot of travelling. I actually use a lot of UPS Stores across the country and am always satisfied. This particular occasion, i had to use all their services. I had to have documents faxed to me, had to print stuff out, had to get a photo ID taken and had to also mail out several next day air letters along with several boxes of stuff to send. These guys handled it like champs. I was in an out for a few days and all the employees recognized me, and calmed me down. They made my trip to NY a success and saved me heart attacks! more

They don't open on time? 5/23/2010

Despite operating hours posted on their door and on their web page, they do not open at 8am. I got there at 8:05am to drop off a package, waited a while and gave up and left. What a waste of my time!!!!!!! Pros: unknown Cons: Don't operate under posted business hours more

great customer service. 7/16/2008

i'm lazy. Anything i want to ship i just bring there and they pack it for me. Very helpful and very patient Pros: great customer service. very professional more

Usually helpful, but not near closing time 12/22/2007

Normally quite helpful, and very good at packaging things without making you worry. \r \r Poor customer service tonight, though. It's 2 nights before Christmas, and they close at 6:00. At 5:54, I walk in and they inform me, ""We're closed,"" and when I pointed out that it wasn't yet 6:00, they said, ""Well, it's too bad - we already turned off our registers.""\r \r So, do beware that ""closing time"" gets fudged here, and the staff are perfectly willing to be rude about their fudging. After all, there's no one to answer to! more
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Additional information
  • Hours: Sun 11am-5pm, Mon-Fri 8am-9pm, Sat 9am-6pm
  • Payments: Master Card, Visa
  • Neighborhoods: Midtown, Theater District - Times Square
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