This company is one of Home Depot's contractors for flooring installation. I was guaranteed thatthe carpet would be installed within 3 days. US Installation scheduled us 7 days out. They did not honor Home Depot's guarantee or follow their policies and when asked about it, they said ""those are Home Depot's policies not ours"".
They were very rude, not willing to even attempt to work with me on getting our carpet installed in a timely manner. They called the morning of the installation (4 days late) at 7:30am and said they were on their way, they called back at 9:00am and said they were on the way, the showed up at 1:00pm and took 4 hours to install 2 small bedrooms.
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