U S Healthworks Medical Clinic

I brought my daughter to this location, and waited over an hour and a half (one person waiting, seemed to be only one guy working in the place!) before giving up and leaving. Somehow they billed me over $200, which I didn't agree with, but insurance was paying so I wasn't too worried. Come to find out they wouldn't bill my insurance directly! No problem, I submitted to insurance and they paid. Somehow, they continue to try to get the payment out of me. I've wasted hours and hours trying to get their billing (somewhere far-off, they don't answer the phone or return calls!) and submitted paperwork many times, now getting calls from a collection agency. more

I have been going to urgent care (walk ins) for several years due to my line of work, and us health works is by far one of the best that I have come across. Dr. Card is such a great doctor! He is by far one of the best on the eastside. more

In 2007, the Friday before Father's Day, I was so energyless until I could barely stand up, yet alone pick up my four-year old son. I had been that way all week, but I thought it was because of working long hours at work. Out of grave concern, my wife insisted that we find an urgent care facility that Saturday morning, which we did. We called several facilities and choose US Health Works (Bellevue) because they told us to come on down and they would fit me in that morning. Other facilities told us that we would have to wait half the day! We arrived at US Health Works and were greeted by a friendly or organized staff. The doctor I was assigned to was Dr. Card. Dr. Card turned out to be the best doctor I have ever had in my 50+ years. He was very empathetic and attuned to every word that I was saying. During our conversation, he quickly diagnosed my problem. He ordered a couple of tests to confirm what he thought my symptoms meant. After about 5 minutes, Dr. Card came back into the exam room and said, “Well, this is one of those good news bad news moments. The good news is you do not have to be admitted to an emergency room. The bad news is you have Type 2 diabetes. But, the good news is, it's treatable.” He took his time, about 30 minutes, to explain to my wife and I what this meant. He issued a prescription and scheduled a follow-up appointment for the following Friday. On Monday after Father’s Day he personally called and asked if I had a good Father’s Day, if I was taking the medications and testing, and how I was feeling about the news. I was totally blown away. Two days later, he personally called again to see how I was doing. Who would have ever ‘thunk” it, a doctor who genuinely cares about his patients! We have been using Dr. Card as our primary care physician every since then. He sees my son and wife and provides them with the same attention and humor that reassured me during the life-changing circumstance that I experienced. more