I don't think there is a single piece of furniture they did not damage. They also put two gouges in my walls and scratched a third wall. They promised to not load furniture on top of my piano, which they did. I could not be in two places at once -- overseeing what was going on in the house and what was being loaded on the truck. Horrible, unspeakable damage to my belongings. Additionally, they did not load all the furniture I asked them to because it required breaking down storage units, which they just did not want to do (the units were in the basement, therefore I did not realize they neglected to do this until after they left). They scratched, dented, banged up numerous items. DO NOT HIRE. I used the Livonia, Michigan franchise.
more