I just received an order for my boss and was extremely disappointed with the arrangement. It was not as expected, nor as depicted. I call the shop and the General Manager, Karen, gave me the best customer service I have experienced in quite some time. She immediately addressed my concerns and committed to delivering another arrangement for my boss at not charge. She has earned a customer for life! I highly recommend Twinbrook based on Karen's exceptional people skills and her commitment to customer service. Yours, Victoria Paylor,
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