Twelveth Fret is where people who care about their fretted instruments take them.
Once upon a time, it was the only game in town. In my mind, it still is.
The artisans at Twelveth Fret care about my instruments almost as much as I do if not more. While they don't have huge stocks of accessories, they don't need to. They are about preserving the integrity of the sound, quality, and tenor of the instruments they make and service. They are also very upfront as well. I once took a mandolin to them that was beyond repair and they explained all the reasons that it was beyond restoration. I had taken the instrument somewhere else where they were willing to fix it for a pretty penny but, as confirmed by Twelveth Fret, it wouldn't have done any good for the sake of quality sound.
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