I too am confused by the negative reviews. My first experience with Ana's was when I went to get measured for a bridesmaid's dress--that was being bought at a shop out of state! I called first to see if this was OK, and they said it would cost $10. So I called Wishing Well, who were rude and said no way did they do measurements for you if you weren't buying the dress there, and I called Aria, and they didn't seem to understand the question, or the English language for that matter. At this point, I thought $10 to be measured to get the size for a dress you were buying somewhere else was quite reasonable! I got the dress when I went to upstate NY for the bridal shower. Then when I came home, I brought it to Ana's for alterations. They got the alterations done on time. In short, I had a positive experience with Ana's. I asked questions, I was polite, and guess what...they were polite and helpful!?
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