You've probably heard the phrase, If they don't have it you don't need it, well this is one such place. My experience at this store has been GREAT, my husband refers to this place as his toy store. It's nice to find a store that still has knowledgable personnel to help when purchasing something I know nothing about, I've made several purchases from them. In response to comments made by sandy9195, I shop online too, but not for things that I may need help with or service for. Wanting to return something you ordered simply because you found it cheaper elseware after the fact is pretty bold, you should be thanking them for taking it back at all, I don't know that I would have...
Pros: knowledgeable, pleasant sales people / very clean / well lit store / nice product display
Cons: only one location, somewhat of a drive from my home
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