Tru Green

Tech was very friendly and took the time to explain what he was going to do. Scheduling is always handled on a timely manner. more

Employee was very professional and knowledgeable. He took the time to explain different options for future applications and soil type. more

I spoke to a customer service representative and requested aeration service after 9/19/2016 which she stated was noted. I received a recorded message that the service would be performed on 9/7. I called an spoke to another representative who stated the 9/7 date would be cancelled and rescheduled for a later date. I received a recorded message on 9/6 stating that my aeration would be done on 9/7. It is now 9:30AM on 9/7 and I have been trying since 8:00AM to reach a representative. I left a message for a "guaranteed callback in the order my call was received" and I am still waiting. Two subsequent calls now state I have reached the number in non-business hours even though the website states they were open today from 8:00AM to 7:00PM. more

TruGreen representatives Kimberly **, one "Dale", and a rather adamant and fearless Ashley (Employee Badge **) apparently believes that unless a customer has a fence, locked doors, and "no trespass" signs on their property any TruGreen representative can enter the premises, inspect and clip shrubs, and perform any "Upselling" marketing strategies at their whim; this after we expressed that TruGreen marketers and lawn care people were showing up without prior notice, without any prior phone calls, etc. One guy showed up in the neighborhood repeatedly pushing his marketing ploys in an extravagant Mercedes Benz, despite our telling him we were not interested. Another guy called up, without TruGreen notifying us beforehand, and was wandering the premises early in the morning, instilling horrid fear in both spouse and child. Apparently, too much money, time, and overconfidence from a rogue Organization and its employees. Sorry TruGreen and above named representatives but you're the stars of a Housing Development restraining order to prevent you from harassing innocent families and children with your wanton prostitution of the Law by trespassing and giving legal advice without proper authority and license. more

All my dealings with TruGreen have been very good up to this time,I have been well satisfied with everything more

Received the second application since signing up. Lawn looks good, still have some weeds and native grass in with the Bermuda, but looks better. more

Truegreen service is a commitment on your part and theirs to improve your lawn. It will not happen overnight but with some patience on your part, it will improve greatly. more

Timothy Mongesku arrived when the company said he would. He worked efficiently and left the information about the treatment. more

Every lawn treatment this year has been great with no need for re-treatment. Service personell are always courteous & helpful! more

I am very satisfied with the service andmy lawn looks great and I will continue to use this service. more

Our specialist is friendly and polite. We are very happy with your service. I am giving you 5 stars and I am a tough critic, so it is rare that I give a 5 star rating. more

The service overall is fine and I am satisfied. more

These TrueGreen people always tell you there is stuff wrong with your yard and shrubs. I don't even know if they just make stuff up or what. I asked for someone to come over and walk through the yard. I have quite a large yard and gardens to take care of and I like to have a professional look over the grounds. When the man arrived I wasn't home, so they just left a pamphlet telling me what was wrong with my grass and bushes. I wasn't happy. I don't know. Maybe they're right, but since then I've had someone come out and everything in my yard is healthy and happy, including me! more