Tropical heating and Cooling

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1542 101 street
Niagara Falls, NY 14304

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(716) 201-0949
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Best

When John came out to discuss the install with me he spent considerable time with me. I was impressed with what he told me. Mike Dave and others came to do the work and everythin...

Worst

All reviews seem positive

You will not be disappointed!!! 3/24/2021

When John came out to discuss the install with me he spent considerable time with me. I was impressed with what he told me. Mike Dave and others came to do the work and everything went just as planned. They left the basement spotless after they were done each day. The unit works as I expected. I would not hesitate to recommend them to anyone. Fine job! Thanks more

Great Job 12/2/2019

I give a Tropical Heating and Cooling specifically Dave Spina thumbs up for being very courteous and patient with me explaining everything in detail. He respected my home and took his time with my situation reassuring me nothing I did affected the mechanics of my furnace. First time I used them and I will use them again in the future. more

Impeccable service provider! 8/28/2019

You will NOT be disappointed with Tropical! They are a small, tight team who provide GREAT service. We had our old furnace replaced with a new HE furnace for the lower half of our house and added new A/C to an existing HE furnace for the upper half of our house. Everything was done properly and they really listened to my special requests, such as my preferred locations for the new condenser, condenser lines, venting location, etc. They even included correcting some of the short comings of the existing systems, like capping open vents, wrapping exposed vent pipes to prevent condensation, placing a water pan under the existing attic unit, and adding a condensation pump to the lower that properly drains to the basement sink. Everything turned out perfect and they did a great job of cleaning up after their work...the only reason you'd know they were there is the new equipment and the fact that they left the areas cleaner than when they started the work! Every step of the process was easy, clear and professional, from quote to install to final payment. The install team was very efficient and didn't waste any time...I actually had to convince them to take a lunch break the first day! They are VERY focused a job well done and the satisfaction of their customers. Tropical is not the absolute lowest price in town, but they are definitely competitively priced...and when it comes to "getting what you pay for", Tropical is surely your best bet! more

AMAZING!! 8/1/2019

From my 1st contact with Krysta, I knew this was the perfect choice for me. Krysta was extremely friendly, helpful and professional. The field service employees John K, Mike, John S., David E were all knowledgeable, professional, friendly and helpful. They were very neat and did not leave a mess! When I had questions regarding the air conditioning unit, they were extremely informative! They were always pleasant and seemed genuinely happy working for Tropical Heating and Cooling. We love everything and everyone in this company, including the President, Jerry Puleo. I would highly recommend this company! Thank you Guys and Krysta!!! It was a pleasure!! :) more

Great Service 7/19/2019

Great service. Very professional and on time. The woman who answers the phone is very nice and professional. The service technician was extremely nice, professional, on time, and accurate. He came and fixed the AC Central Air unit quickly and verified that there were no other issues with the unit. The price was very reasonable as well. He was awesome. I will definitely use Tropical Heating and Cooling for any other issues that may arise. more

all star service 5/23/2019

Mike, John and David were efficient and personable. Mike and David made sure I was familiar with my new furnace and AC unit. They answered all my questions and were very knowledgeable. They left me with an invitation to call either of them anytime with any problems or questions. Awesome experience! more

Very Happy Customer 1/30/2019

Hi, I just want to make sure that David E gets this five-star review. He was wonderful and so helpful and so professional. Tropical heating is a great company and I will use them again and refer them always. Thank you. more

Excellent Service! 1/29/2019

Dave S came to my house yesterday to tune-up my furnace. This was my first experience with Tropical Heating and Cooling and Dave S was very informative and friendly and I learned a lot about what I should do in the future to help keep my furnace running good. It was a great experience and I will continue to use Tropical Heating and Cooling in the future! more

My new humidifier 11/27/2018

David E. just left after installing a new humidifier to my furnace. David was respectful, informative, efficient and personable. He made sure I was familiar with the unit and how it runs. He answered all my questions about the humidifier and also about my air conditioner and furnace. He was very knowledgeable and left me with an invitation to call him anytime with any problems or questions. Wonderful experience. more

Tropical heating and Cooling 6/7/2018

Great service. Dave was very informative and knowledgeable. I would highly recommend Tropical heating and Cooling to anyone. more
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  • Hours: Daily 24 Hours
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