When I originally called to purchase a used motorcycle, I was bummed out that the one that I had found online was actually being sold right that minute. However, Brad (who is the online sales rep), recommended looking at another bike. I did and let him know that I would be coming that day to test ride/take a look at it. Worth the drive from Colorado Springs. When I got there, Brad had put a hold on the machine for me and had me test riding it in about 10 minutes. Once I'd decided to buy, the entire process took a grand total of about an hour, during which time Brad had the mechanic gurus in back going over the bike for me one last time. They even helped me get my insurance documentation in pocket and ready to ride home. About a week after purchase, Brad called me just to check in and make sure everything was still good to go. I've read some pretty horrible reviews about this place, but I've found absolutely no substance or justification for them. Just go in knowing what you are trying to do, and please understand that this is a business...it's how they make their living. They worked hard to make sure that I was pleased with my buying experience, and I am.
more