We used Tremblay's to move this July. First, they were late. Then they showed up in a truck that was too small. They took more smoke breaks then I can count. They weren't able to get everything we wanted to move on the truck so we had to make decisions on what to leave behind and move ourselves. When travelling from our storage unit to our new house the truck didn?t show up for over an hour. They didn?t tell us they were going on lunch or that they were taking a break. I was so worried that I considered calling the police (I didn?t but did call the home office, no answer, to figure out what was going on). When the did finally arrive, an hour later, the contents of the truck had moved and they couldn?t get the door to the truck open. When they finally got the door open, several of the contents of the truck were damaged, including a brand new refrigerator and headboard. They damaged several walls while moving the contents of the truck in. The leader of the 3 man crew appeared high for much of the day. The whole move took much longer than it should have. We only had them moving furniture / heavy items and no boxes. We filled out insurance papers as some things were damaged in the move. I?ve called them 4+ times in regards to the insurance claim. They haven?t yet returned any of my phone calls. We chose Tremblay?s over someone on craig?s list because they were local and because they had insurance and have been in business for a long time. It?s a decision that I continue to regret?.
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