DO NOT USE!!!! I called my insurance company and they contacted these clowns. I was told they would be to my location in an hour or less. 1:15 minutes later I call the towing dispatch and was told the driver would call me right away. Well he never called. I called my insurance company and was given the song and dance they would contact them and see what's going on and they say it will be another 15 minutes. About 10 minutes later the driver calls and says he's gonna be at least 35 more minutes. Another 15 minutes I call towing company to explain my displeasure and I'm given nothing but excuses. Jennifer, supposed manager/owner...... I don't need excuses. Your excuses get nothing done and are a waste if both of our time. If you can't be on time then be straight up with your customers. I could have called Kauffs towing and just paid out of my pocket rather than deal with insurance company. You both lost customers tonight!!! If you need towing I would highly recommend you NOT USE THIS COMPANY\r
Troy Williams (I give my name because I'm not just writing to write something)
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