Took a vehicle into the store with two easy leaks. I got a quote to fix 2 leaks it was $350 dollars. 10 days and $900 later I got my car back. Do not give any authorization over the phone EVER!!!! three days after I got my car back the transmission still had leaks.
1. I had to stay in touch with them for updates, they are horrible about returning calls.
2. All of the misunderstandings were my fault and I actually have a great mechanical backround, just didn't have time to fix the car.
3. The work was $550 dollars over what I wanted to spend and they couldn't figure out why i wasn't happy with all the extras they gave me.
4. The "free" inspection really isn't free you have to pay for mounts if the tranny is taken out and fluids,etc etc you get the picture.
5. I dropped the car off on a Monday was supposed to pick it up Friday, didn't find out until Thursday that they had not touched the vehicle gave them until Saturday didn't get the vehicle until Wednesday of the next week.
6. Between Monday and Thursday attempts to sell me a $1500 upgrade and a $1750 upgrade were made and they apparently didn't even have the tranny torn apart yet. Again I asked for $350 dollars to repair 2 leaks.
Good news is I did get alot for $900, bad news is I only wanted $350 dollars worth of repairs. Our Christmas money went into the transmission. If I had them remove the parts they installed I would have been charged labor.
Pros: Got alot even thought I didn't want it.
Cons: Evrything else
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