I have been using Tranquility Ponds as my go to source for pond supplies for over 10 years. Never again. When I tried to return an item I never used WITH THE RECIEPT, they refused to return it, and then threatened to call the police unless I left empty handed. Buyer BEWARE!! As long as you see no need to ever get a refund or return anything, you should be fine, but plants, fish, pumps etcetera are NOT returnable, no matter what they tell you at the sales counter.
Pros: Convenient to SW customers
Cons: terrible return policy
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