I was greeted ""in store"" by a friendly, prompt and knowledgeable lock smith who quickly diagnosed the problem and provided a replacement dead bolt assembly at minimal cost. The lock smith took the time to explain some of the finer features of how to re-install the deadbolt assembly in order to assure that it worked smoothly and to assure that I understood how to re-assemble correctly. The lock smith advised me to call if I had any problems and that they would ""walk me through"" the installation process over the phone, if need be. The information I received was accurate, helpful and appropriate. I received much more in value than what I paid for the replacement part. I will always utilize this company and I highly recommend
Pros: Professional, Knowlegeable, Prompt, Courteous, and Patient
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