Abel was nice, to the point, and efficient. He was able to get us the exact Prius we were looking for and took us for test drive to make sure it's what we really wanted. He also got us started on the application process and had us ready to go with finance office in less than 30 minutes. Ivis definitely knew what he was doing as well. He went through every page we signed and answered all the questions I asked. They did their due diligence and offered a few add-on items. However, we didn't get any hard time for saying no. We got the Black Friday special as promised and expected. Overall, great experience. =)
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