Tony Brooks-State Farm Insurance Agent

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1570 Wilmington Dr 100
Dupont, WA 98327

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(253) 507-7100
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Tony Brooks-State Farm Insurance Agent - Dupont, WA
Tony Brooks-State Farm Insurance Agent - Dupont, WA
Tony Brooks-State Farm Insurance Agent - Dupont, WA
Tony Brooks-State Farm Insurance Agent - Dupont, WA
Reviews
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( 1 )
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Best

We have been with Tony Brooks for about 10 years now. We shopped around a lot and couldn't find better pricing. Tony has always been helpful and always provided us with great ad...

Worst

All reviews seem positive

Tony Brooks Insurance agency is top notch! 4/20/2012

We have been with Tony Brooks for about 10 years now. We shopped around a lot and couldn't find better pricing. Tony has always been helpful and always provided us with great advice. He always seemed to look out for our best interest. We can always call him directly or email and he is very responsive. He has always provided us with great customer service. Our most recent experience was when our son passed his driving test. While at the DOL, we emailed Tony to have our son added to the policy. Within minutes, our son was added to the policy. We didnt have to call an 800 number and go through all the prompts. Tony is our agent for life! more
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Exceptional service 11/3/2010

This agency is FANTASTIC. They do a great job of listening and really go the extra mile for their clients. They have earned a customer for life! more
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Customer service needs a little improvement...... 7/29/2005

The actual agent for this location, Tony Brooks, does a pretty good job and is attentive and responsive to his clients, but the shortfall is with some of his staff. Not that any of them were rude or anything, it's just that they didn't necessarily follow-through with everything as we have had to call them multiple times in order to fix something with our coverage. They also were quick to blame our Las Vegas State Farm agent for certain things with our coverage, and we've have always been well serviced by the folks in Las Vegas (see my other recommendation for State Farm Insurance). If we would've stuck around in the Seattle/Tacoma area, we might've changed our insurance to another State Farm agent in the area. PROS: CONS: The staff's customer service needs to be worked on. more
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Owner Message

  • The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.  We are people who make it our business to be like a good neighbor; who built a premier company by selling and keeping promises through our marketing partnership; who bring diverse talents and experiences to our work of serving the State Farm customer. Our success is built on a foundation of shared values — quality service and relationships, mutual trust, integrity and financial strength. Our vision for the future is to be the customer's first and best choice in the products and services we provide. We will continue to be the leader in the insurance industry and we will become a leader in the financial services arena. Our customers' needs will determine our path. Our values will guide us.

Additional information
  • Hours: Mon-Fri 9am-5pm
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