Toney's Carpet

We had picked out hardwoods and carpet from Toney's Carpet for where we wanted to move to, however we were having trouble selling our old house. We had ordered everything, but couldn't move in. Toney's Carpet kept everything for us, for over a year. Then we got a contract and had to move quickly. They got the hardwoods and the carpet down quickly for us. It looks great! Everyone there was great to work with. They worked around our time schedule and were able to install everything when we needed it done. They are quality people who do quality work! I've recommended them to numerous people and would definitely use them again! more

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I friend of mine, an ex-contractor, referred me to Toney's Carpet. He told me that they were very reliable people, honest and upfront. In the end, I found this high recommendation to be accurate. I used Toney's to remodel my kitchen. They installed new floors, counter tops and backsplashing, plus all the plumbing to go along with it. They were very easy to work with to get options, and let us take home samples to ensure we were happy with the colors and styles. Once we committed, they got the job done for us very quickly. They came right after labor day, and even with the short week they had the whole kitchen done by Friday. They also worked in a way that didn't leave us without use of the kitchen for more than eight hours. The installers were top notch, and I would definitely use Toney's again. more

You will not be disappointed more

Always excellent quality, people, and service! more

Toney's has been very quick to replace flooring and their prices in my opinion are the best in the business! more

We are still expecting Toney's Carpet to come back to finish up a few loose ends. Like we still need some trim work done and they'll be back to do the runner up the stairs. But everything looks great. Toney's does a really excellent job. They are fast and professional and they even took the time to clean up after they were done working. We'd recommend them to anybody! Frank & Judy more

I had a wonderful experience with Toney's Carpet. They got a great price on the carpet I wanted and they passed that pricing on to me. They could've charged me full price. They came to my house to show me the carpet samples and explained the differences to me. Bobby was very friendly and made me feel comfortable and not pressured. They were also able to get all my carpet in my new home before I moved in. The quality of the job is great too. more

For me, the anticipation of new carpet was inevitable. They can tell you I was so very excited, every step of the way. I was TOTALLY impressed with the workmanship that went into the 'PREP' before the actual carpet was brought in. There were no shortcuts, no cut corners, and no cover-ups that "won't be noticed"!! Originally from Chicago, I pretty much say what is on my mind, and don't beat around the bush with candy coatings. I had a million questions all along the way and they were all answered with total professionalism. I can honestly say I am very pleased and very impressed. .AS FOR THE TEAM, EXCELLENT SENSE OF HUMOR,WHILE STAYING PROFESSIONAL, COURTEOUS, AND VERY KNOWLEDGEABLE. Excellent team workmanship! I will highly recommend Toney's Carpet to all! more

Overall experience from the beginning contact to the installation thus far has been very satisfactory. more

I thought Toney's Carpet was great! They were referred to me by a friend of mine who was also a customer of theirs. From the start, they were very friendly to deal with. They helped me a lot throughout the entire process, by bringing over samples and assisting me with figuring out what looked good together, which I thought was really great and very helpful. He and his crew were great. We definitely cut up and had a good time, but they got the work done. I was even able to help, as they lifted the floor up, I was able to sweep. I just thought this was such a great, friendly and professional company and I'd happily recommend them to anybody! Janice Conrad more

The workmanship was excellent. Work was done in a timely manner . No problems. more

The workmanship is great, and everything Toney's Carpet did was wonderful, but Bobby never returns calls. He has given us the worst of all the experiences we have had in the past. It was disappointing. We asked the painter and Bobby to coordinate their schedules, and when the painter said Bobby will be here on Saturday, Bobby didn't show up until Monday. Also, when we call Bobby, we can't speak to him directly, and it might be the next day or two until we're able to communicate with him. I don't know if he is too busy or what, but you would think that with a $10,500 order he wouldn't treat us the way he did. Again, the quality of the work was good, and the detail was very good. The floors are beautiful, and the carpeting is lovely. They did a great job on all that, and they are great to work with and have around. But from a service standpoint, Bobby needs to improve his communication. Wayne and Dorothy May RESPONSE FROM Toney's Carpet: Let me begin by giving our sincere apology to the May's. This job had a 4 day time frame, which meant the painter and flooring installers were in each other's way. Bobby communicated to the painter that he would not come Saturday because we would be in each others way. The message did not get relayed to the May's. Bobby has since spoke with the May's and they were under a lot of pressure to get many things done. We at Toney's Carpet are not perfect, but we always make sure that the customer is satisfied upon completion of the job. Bobby went by to see the May's and they are completly satisfied. more

Very please with the overall price of the service. The two individuals that installed the carpet did a good job and we're very pleased with the final product. Would recommend that installers look for items that could be cleaned up a bit after installation. Several doors were dirty from handling and carpet fibers were left in several areas. more

Worker providing service was on time, observed the area to be stretched and explained what needed to be done. Area had previously been stretched twice by another individual (not Tony's). Hopefully this will last until the carpet is ready to be replaced. more

I thought the guys from Toney's Carpet were very professional. They came in and were very neat about what they were doing, and made no extra messes for me to clean up. We were very happy with the whole experience. Clarence & Susan Winsel more

very satisfied more

Whenever I call they always work fast to get me a quote and always give me a good price. The service is great. This is a good company to work with. more

Great attention to detail and customer satisfaction. I would definetly use them for my next floor covering needs. more

Great company that has most all flooring needs and expertise. more