Tom's Camperland

beware of this dealer..... a total lack of integrity in this dealer. Bought my camper ""new"" ..Dealership sent me on my way knowing there was a defective problem, then when I returned, wanted me to wait until manufacturer sent a new one. Is this the way to do business?...... didn't realize it at first, but seat cushions are mismatched.... they appear to have been reupholstered (using a completely different kind of material)..... missing window blind pieces.....speakers that dont work.... they will make everything 'right', one way or the other, but should I have to deal with this after buying a 'new' cabover camper? more

Tom's Camperland had the best selection, best prices and ""top drawer"" customer service. I would refer them to a friend. I worked with BRAD on my 2014 T&B purchase, from out-of-state, sight unseen and all worked out as expected. :) more

Nice people! I bought a used camper shell for my pop/up from them over 10 years ago (still using it), and went back a couple years ago to get new rear hatch lift cylinders. Have always received good service from them! more

Went looking for a truck camper and met Brad Leach at toms camperland. He was very informative, warm and friendly and we chose a camper. During all of his dealings with us he was patient and thoughtful and one of the most outstanding human beings we have ever known in this business. I would wholeheartedly recommend Toms Camperland. more

I was looking for a ""BIG FOOT"" camper for quite some time. As my budget did not allow for a new one I was looking for a well priced used one. It is quite a challenge to find one of those and after extensive search I found one on the web that fit my needs. I am from Los Angeles and the Camper was in Tempe Arizona at TOMS CAMPERLAND. After several phone conversations with Zach the manager there I decided this is what I wanted and I put a down payment over the phone on my credit card and asked them to hold it till I was able to make it out to Arizona to pick the camper up. Several weeks later my wife and I drove to Tempe to pick up the camper. As promised everything was ready for me. Our agreement was also that they would rig my Pick up and install the unit on the back of my truck. I must add that when I saw the camper I got cold feet and was not sure that I wanted to take it anymore. Due to no fault of the dealer I was overwhelmed with the work I thought it needed. I asked Zach what would happen if I wanted to back out of the deal, after all I already had given them the down payment and they did prepare it for install. To my surprise Zach told me that he would return my deposit in full with no problems and he hoped that he could earn my business another time. That really impressed me and I asked him to walk me through the camper one more time. We checked together that everything he promised was there and it was. I then decided to yes take the unit and as by then it was afternoon already they could not complete the installation of the camper onto the back of my truck till the next day. To our surprise Zach offered us a loaner car so that we did not have to rent a car. We drove up to Sedona to do some sightseeing and as promised the next day before noon we got a call letting us know the truck was ready for pick up. Everything was as promised, we made it back to Los Angeles safely and are excited to go on trips with our ""BIG FOOT"" Tom's Camperland treated us the best way possible and we are glad that there are still businesses around that know what honesty and customer service means. more

We've been shopping at Tom's Camperland for generations now (so cool to be able to say that!). We worked with Tom back in the day (now retired), and now with his son Brad, who's obviously able to walk proudly in his dad's shoes. Great deals, honest advice (thanks Brad for when you recommend NOT to buy something, that really saves us time and money!). We've purchased several A.R.E. shells (each new truck gets one), hard bed covers, and roof racks. Every time it's been a terrific deal, and his guys are just downright EXCELLENT!!! I bring magazines, or now my iPad when it's time to mount a shell, and darned if I ever get to read anything they're so fast. In today's economy, this is one gem of a place and we're proud to be part of the ""family"" here. Give them a shot. I don't see how they can be beat. Our new F-150 looks great with it's A.R.E. shell and we love the quality. Thanks! more

still good guys more

These guys are the best. Bought a shell for my new truck first. Another little dealer, who shall otherwise remain nameless, wanted to sell me a cheap shell that had been sitting outside in their yard on the rack in the elements for a couple of years, from a company that had gone bankrupt no less (they disclosed no warranty, but not that the manufacturer had gone bankrupt). To install it (install weather stripping, set on bed, 15 minutes to wire, attach four clamps), they wanted another $299! Tom's sold me a brand new shell that they ordered from the manufacturer with warranty (no sitting in the elements for years) for $100 more, and then didn't charge me a thing to install it save for the cost of the four clamps. I had even looked for the cheapest price for the clamps on-line from an etailer, and Tom's price was the same. How often does a brick and mortar business compete on price like that? So I got a brand new shell with full warranty installed for less than the other guys were going to charge. You want to go even one step better? Tom's had a used shell on the lot that fit my truck (although not perfectly as it was built for an extra-cab and had a slightly different slope on the front which did not line up 100% with my crew cab - just a small gap but still could have bought and used it). They offered to install the used shell and let me use it as a loaner while I waited the two weeks for my new shell to be manufactured and delivered! Are you kidding me! I didn't really need the shell that quickly and declined, but good lord, talk about customer service.\r \r Next was a small overhead truck camper. Tom's had several new and used models on the lot. The little guys don't sell these, so unless they happen to have one in on trade, you won't find any there. There is another outfit in town that does sell them new, and they had one used on the lot, but if you want a used overhead truck camper, Tom's is really the only place to go. Zack, one of the best salesmen/customer service reps I have ever worked with, spent all the time in the world showing me around their inventory and answering the hundreds of questions I had - both about the shell and the camper. Between the two purchases, I probably visited Tom's 6 or 8 times, and took up several hours of Zack's time. The only knock I could give him is that when I was first looking, before I bought my new truck, I was trying to stay with a quarter-ton truck, which Zack said you could do. Now that is technically true, but while looking at Tom's in Surprise, the salesman out there, when he heard I had not purchased the new truck yet, told me point blank that ""if you only have a quarter-ton truck, you are not really a truck camper guy."" Thanks to him I ended up buying a Chevy 2500 (Chevy/GMC have the most payload, period), and I am so glad I did. When the truck and camper are fully loaded with food, water, people, dog, and gear, I don't think a 1500 would really cut it. Again, you could do it, especially if you are just hauling the camper and not a lot of other stuff, but I'm not sure how long your drivetrain and suspension would last with that load.\r \r Anyway, got super lucky at Tom's on Apache, as they had a clean 2009 Lance 825 on the lot which was perfect! I snowboard in the winter and this baby came from Montana originally and had the winterization package. Even better, it was an older design that Lance does not make anymore - instead of the large overhead storage bin/child's bunk over the dinning table, it had a small storage shelf and a huge picture window - I'm talking twice the size of the windows in the new Lance 825's. I camp/hunt/fish on the North Rim of the GC, and on the Mogollon Rim, and that window is just perfect for the views. more

Amazing place to shop for a New Camper! No sales pressure sales staff. Allan is wonderful to work with. Get got a New Lance camper and just love it. Thank you Allan for working with us and getting us into the camper of our dreams! more

Toms Camperland's service is AMAZING! We went all the way out from San Diego to get our Aliner Ranger 12. There are two distributors in CA, but none provided the service that Toms did. The camper was on back order, Allen kept us up to date on the process. My husband drove out to get it he said that they service was great, and that they took their time and showed him how everything worked. We put our deposit down sight unseen and we got exactly what was promised. I highly recommend Toms to anyone and I will definitely use them again! Well worth the 6 hour drive. more

We purchased a pre-owned Alpenlite 950 truck camper from Brad at Tom's Camperland and were very happy with the whole experience. We are out in CA and found the camper we wanted online at Tom's Camperland. \r \r Brad walked through the camper on the phone with me testing equipment, answering questions, and had very descriptive pictures already up on their website. I was a little hesitant on purchasing the TC sight unseen but based on their reputation, photos, and conversations on the phone they seemed like a reputable business, so we went with it. Brad worked with me to get the camper delivered for a reasonable price and set me up with all the necessary gear to outfit my truck. \r \r Delivered as per schedule, fair deal, and the camper was in better shape than I expected! Big thanks to Brad and Tom's Camperland. more

I wanted to apologize to Brad for a review that I made a while back about his business. \r I was one hundered percent wrong and to him and his staff I am sorry.\r In fact I have sent several people his way that have been happy campers.\r So sorry and God bless more

My husband had been working with the dealer via email's and phone calls on a Little Guy trailer we were interested in on their lot. We live in Southern California. The right numbers came up where we were ready to make a purchase. With check in hand we drove out to AZ, not knowing if we were going to get what we saw and read on the ad.\r \r We were greeted by the employee my husband was dealing with. Before we were, we had saw the Little Guy and did our own walk around inspection and had a couple of questions on some areas. But we got some reassurance from the manufacturing (via text) that all was OK after sending photos of our concerns.\r \r The Tom's Camperland employee was very helpful and pleasant doing business with, we hope for the same for the next customers. more

First of all, buying our RV from them was seamless and a pleasure. The sales people are personable, professional and accommodating. The price was the best offered in the entire western region, regardless of the claims made by other dealerships. more

We are more than pleased with this firm. Early this year, we purchased a Lance Travel trailer from Toms... We found the staff more than professional, low key, non pressure, and helpful. \r \r We were trading in our old trailer, and on the way to seal the deal with Toms, we were broadsided by an inattentive driver. The trailer sustained some damage, but Toms recommended a place to take it, and even went ahead with the deal while our old trailer was being repaired. This enabled us to make a planned trip vs. waiting for the repair to be completed.\r \r While on another trip this summer, we were far from Toms, and our air conditioning went out for no apparent reason. Toms walked us through all the usual fixes for the problem over the phone, and finally recommended a place near where we were in Colorado. We ended up taking it to a different place, but it was easily fixed. Back home, we called Toms, and they took an email cc of our receipt, and are mailing us a refund for our issue in Colorado. They are going to handle all the dealings with the Lance Company for us, but are not having us wait... the check's in the mail. \r \r The service the folks at Toms have showed, is really wonderful in this age of profit only motivation in some firms. We highly recommend Toms Camperland of Phoenix for RV purchases and service. more