Titan Mobile Shredding is extremely responsive and they are also very consistent with their schedule and shredding pickup. We've been using their services for 3 years now, and we switched over from another company so we do have that comparison of the two companies.
The drivers are very customer-focused. They are courteous and they attempt to make it as easy as they can for us. Because of what they are willing to do on top of paper shredding, like taking our computer monitors, it's been good for our company as another way to recycle those things as well. It's not necessarily one-stop shopping, but it's been very effective for us.
Their customer service is great. They always follow-up and will check-in with us to make sure we're satisfied with them. And whenever I call them, which is not that often, they always respond quickly to me and return messages within 1/2 an hour of calling usually.
Fred Ewald
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