I am very mixed with my review. I got to Tire Pros at 7:30 AM with my 5 year old daughter and didn't leave until 12:10. I did not have an appointment, so I expected to wait but just not so long. I kept hearing the workers offer to give people rides if they needed one but was never offered a ride. I figured it was probably because we got there earlier then most of the people and wouldn't be there as long. It was hard watching people walk in and leave before us. I understand that some people had appointments but not everyone. I understand that they were very busy but communication was awful! They never once told me how long or the progress of the vehicle unless they needed to ask me a question. Then finally my car was almost ready and one of te guys asked if I had time to get an alignment check. I ask how much it was and he told me $80. I told him no because I couldn't afford to spend any more money. When I got up to the counter to get my keys and pay, I noticed it said free allignment check. I said to him I thought he said it was $80, he said, "didn't you read this paper?!?" Ugh. Well of course I want all the free stuff that comes with the tires I am paying almost $900 for!!! Very bad communication skills!! He never even apologized!!!! When I asked how much for the allignment check, he should have said that they check it for free but if it needs to be aligned then it would be an extra fee. Needless to say I was pissed when Ieft the store 4 and half hours later with my daughter who was starving. Also, I like that you have coffee but you should really brew more then 1 pot. Once it was gone they just turned it off at around 10am. I really wanted to like this place. I got a really good deal and the first guy that I talked to was very nice but then it took a bad turn.
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