I went in because I had a flat tire on the front passenger side for my 2009 Toyota Camry LE. I did research before going to the store to make sure I'm not getting ripped off. Online it gave an estimate of $79.99/tire, though when I got to the store the clerk told me it was $149.99/tire. I asked politely why the price was so high, the clerk told me that's what they have on file. I was desperate on getting a new tire and said fine. Then they told me to give them my car keys, which I asked why and the clerk responded that they will change out the tire for me. I handed him the car key and waited outside the store since my puppy was with me. I watched them work on six others cars that came in after me and ended up waiting for an hour for them to change one tire. When they handed me the invoice, they charged me $39.99 for the service fee which I wasn't notified. I was thoroughly upset that I wasn't notified that i was going to be charged for it when they took my car key. I inquire about this situation to the clerk and he said nothing can be done since the service is already render. Before heading to Tire Kingdom, I was planning on purchasing a tire and going home and doing it myself within twenty minutes.
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