Tim's people were polite and efficient, on that I have no complaint. However, when only the windows in my house that we tinted failed; they did nothing. They claimed the windows must have been faulty prior to installation. Tim came out looked at all the failed windows, even called a window replacement friend out....then I never heard from anyone again. I would never recommend them to anyone, because if you have a problem - you are just out of luck.
Pros: null
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