Time Warner Cable Business Class?

This is the WORST customer service I've had in a long time (barring the airlines). They have been completely unprofessional and incompetent. First, they didn't install the DVR when it was on the work order. They had to come back (at the next available appointment days later) to install a DVR. DVR breaks within two days. Another appointment (a few days later), they replace the DVR. The second DVR never even works. Call them back to make another appointment. They give me a a time to come by between 7:30 - 9:30. (AND, they have my phone number). They do not show up. I call at 9:30 to see when they will come. They transfer me to a person's voicemail. And, her vm box is full. I call back. I am on hold for over 10 minutes and I get disconnected. They never call me back (they have my freaking phone number!). I leave the house at 10. Apparently, the technicians shows up at 10:55. Any recommendations between AT&T Uverse, Direct TV or Dish? I have canceled TW, and I will NEVER use them again. more

I called in to order their service and they lured me into buying this bundle which was a rip off. The person with whom I was talking with over the phone deceived me into thinking that I was buying something that was worth my money, but in the end it was not at all. I ended up signing up more than I asked for. I was not happy with their service. more

Time Warner is a company that provides digital phone, television and internet service to San Diegans. The good thing about them is that they are one-stop shopping; if you talk to the right agent, you can get a really good deal. I talked to someone named James and he was able to help me out with a good deal for digital cable and internet service. Antoher good thing is that if you have problems, you just call one company-- no need to call two different places to service your needs. Other than that, the prices are pretty standard. I've been using them for at least 3 years now; no complaints except sometimes their company representatives can be a bit rude when you tell them you want to stop service. more