We tow a 38 foot 5th wheel trailer with a Ford F-550 diesel hauler. Earlier this month (Dec 2008), our truck blew out a water pump just south of Montgomery AL. Mr. Till answered the emergency road service call, and despite some further problems we encountered, persevered until both our truck and trailer were safely at the local Ford dealer. Throughout it all, he was patient, courteous and knowledgeable. His help was much appreciated for a road service call that turned out to be much more complicated than an ordinary tow.
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