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Tidwell Auto Service

4.7
179 reviews
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id: 27745577
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3283 Independence Pkwy
Plano, TX 75075

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(972) 612-1963
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews
( 164 )
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( 3 )
( 11 )

Best

The young lady at the front desk is friendly, professional and actually knows information about my car! Everyone I've dealt with at your center exemplifies great customer servic...

Worst

I went to pick up my car from Tidwell Automotive in Plano, TX and was verbally attacked by the mechanic/owner. I asked a simple question about a coupon and I told him that he did...

I always feel like I’m getting honest service 2/11/2011

I always feel like I’m getting honest service when I visit your shop and always choose Tidwell when I have a major repair to my car. more
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dependability and workmanship 2/9/2011

I have been living in the Dallas area for 3 years. After trying several auto repair shops and dealers, I settled with Tidwells because of their dependability and workmanship. I would recommend them to any of my friends. more
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Give "honest" advice on what service is or not needed 2/3/2011

Give "honest" advice on what service is or not needed on our cars, at a fair price, done in a reasonable amount of time, and with quality workmanship and parts more
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My experience was very pleasant the personnel were very polite 1/27/2011

My experience was very pleasant the personnel were very polite and got the work done quickly. Due to this experience and past visits I am recommending Tidwell Auto Service to friends that I know in the Plano area. more
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WE'LL KEEP COMING BACK 1/24/2011

WE'LL KEEP COMING BACK AS WE NEED THINGS DONE ON THE CAR/TRUCK more
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I RECOMMEND YOUR SHOP TO ANYONE 1/19/2011

I RECOMMEND YOUR SHOP TO ANYONE WHO ASKS IF I KNOW A GOOD MECHANIC. more
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Always friendly, treat me like family 1/13/2011

Always friendly, treat me like family and not just a customer more
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I appreciate the good service 1/11/2011

I'm been a customer since about 1999, but ex-son-in-law recommended you. I'm still a happy customer! I appreciate the good service and I really appreciate having a place to good where I trust the advice I get - because I know nothing about cars!! more
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The quality of service and work is great 1/5/2011

Tidwell Auto Service is conveniently located on Independence and Parker Rd in Plano. If you give them your email address, they will send you coupons to use for your next servicing. The quality of service and work is great. I asked to speak to one of the mechanics because I needed to ask him what exactly he did to the car. He was not only polite but very qualified and I would definately go back to get my car serviced by them because of their quality of service and workmanship. more
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hey are honest people... 12/30/2010

I took my car to Tidwells to get some a/c work done. I left it over night and told them I needed it at the latest noon the next day! The next day I get a phone call form them at 9:45 letting me know my car was ready. I went to go pick it up and everyone was very helpful in explaining what exactly was done to my car. They are honest people that actually still deserve the SERVICE name and not just a repair center. They send postcards and emails out for % off labor. Go check them out they are behind the firestone on Parker and Independence. One happy customer!!!! more
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I'm still a happy customer! 12/21/2010

I'm been a customer since about 1999, but ex-son-in-law recommended you. I'm still a happy customer! I appreciate the good service and I really appreciate having a place to good where I trust the advice I get - because I know nothing about cars!! more
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great customer service 11/8/2010

The young lady at the front desk is friendly, professional and actually knows information about my car! Everyone I've dealt with at your center exemplifies great customer service and I recommend yall to everyone I know. more
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WE'LL NEVER GO ANYWHERE ELSE 11/3/2010

WE TRUST YOU AND RECOMMEND YOU TO FRIENDS. WE'LL NEVER GO ANYWHERE ELSE WITH OUR VEHICLES more
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I love you guys 10/12/2010

I love you guys and thanks for all your honest dependable service over the years. I pray you have a very good year!! Thank you so much for your work on my car recently. more
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great work 10/6/2010

On behalf of Nando & myself, I would just like to say "Thank You" for the work you did on my car yesterday and the great work you do for Nando and his company vehicles. I will be sure to recommend you and forward this e-mail to my co-workers. Have a great day! more
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happy with the service I have received from Tidwell 9/10/2010

I have been very happy with the service I have received from Tidwell Automotive and have recommended you to several others. The one drawback that I have heard is that you are not open on Saturday. Since most of my friends are older and both husband and wife work, it is difficult for them to leave a car during the week. This is particularly true for routine services like oil changes and minor repair work. more
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I always recommend you to people. 9/1/2010

Thanks for being a company I can depend on - I always recommend you to people. more
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I think you all do a great job - I can't think of a thing I would change. 8/30/2010

Troy, I think you all do a great job - I can't think of a thing I would change. I appreciate the fact that you have always been a business I can trust - especially when dealing with something I know NOTHING about! (cars). more
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you guys are great. 8/27/2010

From the service writer to the mechanics, you guys are great. more
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Your team at Tidwell's is my top choice service provider. 8/26/2010

Your team at Tidwell's is my top choice service provider. I know that when I bring my vehicle in, I will get a honest and fair quote. The work is always performed to the highest standards and with quality parts. Several times when I come to pick up the car, the cost is lower and your team was able to save me money more
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