Thrifty Car Rental

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780 Mcdonnell Road Sfia (at SAN FRANCISCO AIRPORT)
San Francisco, CA 94128

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(800) 847-4389
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Thrifty Car Rental - San Francisco, CA
Thrifty Car Rental - San Francisco, CA
Thrifty Car Rental - San Francisco, CA
Thrifty Car Rental - San Francisco, CA
Thrifty Car Rental - San Francisco, CA
Thrifty Car Rental - San Francisco, CA
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I travel frequently for business and I have rented hundreds of cars, always from Avis or Enterprise. My wife and I decided to visit San Francisco on vacation and she used Kayak to...

Beware deceptive practices and fees 9/15/2011

I travel frequently for business and I have rented hundreds of cars, always from Avis or Enterprise. My wife and I decided to visit San Francisco on vacation and she used Kayak to make a booking at the SFO Thrifty. Her rationale was simple: they offered the cheapest rates for a one-week rental of a mid-sized car. At first, I was pleased with the choice when we arrived at the rental car facility - Thrifty had the shortest lines by far. Now in retrospect I should have suspected that something was amiss. I have never before experienced such smarmy service. Although I was explicit in declining additional insurance, it was applied anyway as a 'loss damage waiver'. And once the contract was issued, this insurance-disguised-as-a-waiver could not be reversed. When I protested, I received a smug lecture on the importance of reading a contract before signing it. This is true, but my experiences with Avis and Enterprise were always more transparent. Finally, when returning the car I was asked to provide a receipt proving that I had filled the gas tank within 10 miles of the airport. Although I had done this moments before, I didn't think to keep the receipt - despite an obviously full tank, this mistake cost me another $9 in fuel charges. My conclusion is that Thrifty might advertise the best rates, but that they make up for the difference with deceptive practices and fees. Be careful. I will never rent from Thrifty again. more
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Thrifty Car Rental - San Francisco, CA

Owner Message
  • At Thrifty, we offer late model, dependable cars with low mileage, and we offer these cars at low rates. Whether you are looking for an economy car or a full-size van -- or anything in between -- Thrifty has it all. Book your car rental with Thrifty for your business or leisure travel arrangements, and get great cars at low rates.

    Thrifty Car Rental's Blue Chip Express Rental Program® offers members the benefits of expedited pick up and return. Members provide Thrifty with a profile that indicates which credit card the customer would like to use, along with vehicle type, options, insurance coverage and other preferences. Membership in Blue Chip is free and the service is available at most locations in the U.S. and Canada. Members also have the option to earn Blue Chip Rewards credits and earn free days by receiving credits for every rental day.

Additional information
  • Hours: Open Daily 24 Hours
  • Neighborhoods: San Francisco International Airport
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